Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Martha Garate

Minneapolis,MN

Summary

Dedicated and adaptable professional with diverse part-time experience across retail, customer service, and direct support roles. Proven ability to thrive in fast-paced environments, deliver exceptional service, and communicate effectively with individuals from all backgrounds. Skilled in multitasking, problem-solving, and maintaining a positive, team-oriented attitude. Committed to reliability, professionalism, and continuous personal growth.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

ASICS Outlet
02.2025 - 06.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Hostess, Server, Takeout Specialist

Mother Cluckers Pizza
07.2024 - 11.2024
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.

Liquor Store Clerk

Cheers Liquor
06.2023 - 06.2024
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
  • Maintained a clean and organized store environment for an enhanced shopping experience.
  • Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
  • Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
  • Managed efficient cash register operations.

Direct Support Professional

Sevita
10.2022 - 04.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.

Education

Bachelor of Arts - Mass Media

Minnesota State University, Mankato
Mankato, MN

Associate of Arts -

Riverland Community College
Austin, MN
05-2019

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Reliability and punctuality
  • Retail sales
  • Cash register operation
  • Stocking and receiving
  • Phone etiquette
  • Customer engagement
  • Conflict resolution

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

ASICS Outlet
02.2025 - 06.2025

Hostess, Server, Takeout Specialist

Mother Cluckers Pizza
07.2024 - 11.2024

Liquor Store Clerk

Cheers Liquor
06.2023 - 06.2024

Direct Support Professional

Sevita
10.2022 - 04.2023

Bachelor of Arts - Mass Media

Minnesota State University, Mankato

Associate of Arts -

Riverland Community College

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