Martha Herrera
Los Banos,CA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Multipurpose Clerk
Save Mart
Los Banos, CA
07.2023 - Current
- Effectively communicate with customers to ensure their requests are fulfilled to their satisfaction.
- Upholding high standards of cleanliness and sanitation to enhance product quality and deliver an exceptional customer experience.
- Collaborated with team members to streamline administrative workflows and enhance productivity.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Cashier
Food 4 Less
Los Banos, CA
01.2021 - 06.2023
- Enhanced customer satisfaction by providing efficient, friendly service, resulting in strong customer retention, increased loyalty, and repeat business.
Education
B.S. - Computer Engineering
California State University, Fresno
Fresno, CA12.2025
Skills
- Office software: Microsoft (Word, Excel, PowerPoint), Google Applications
- Software development
- 4 years of customer service experience
- Customer satisfaction
- Critical thinking
- Programming languages
Affiliations
- Member, Society of Hispanic Professional Engineer (SHPE), Fresno State, CA Mar 2025
- Assisted in preparing burritos during the Vintage Days event in April, contributing to fundraising efforts.
- Member, MESA Conference Meeting, San Francisco, CA Nov 2025
- Attended a professional engineering conference focused on industry standards, workplace professionalism, and effective cross-functional team collaboration.
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Multipurpose Clerk
Save Mart
07.2023 - Current
Cashier
Food 4 Less
01.2021 - 06.2023
B.S. - Computer Engineering
California State University, Fresno