Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
13
13
years of professional experience
Work History
Detention Clerk
Pulaski County Detention Center
Little Rock, AR
12.2024 - Current
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Streamlined document retrieval, meticulously filing documents both physically and electronically.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Instructor
U of A Pulaski Tech
Little Rock, AR
06.2024 - Current
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Boosted student performance by providing individualized support and targeted feedback.
Initiated new learning methods, eliminating instructional gaps and improving comprehension.
production
Aramark
Little Rock, AR, United States
04.2022 - 09.2022
Operate extractors and driers, or direct their operation
Load articles into washers or dry-cleaning machines, or direct other workers to perform loading
Start washers, dry cleaners, driers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives
Remove items from washers or dry-cleaning machines, or direct other workers to do so
Inspect soiled articles to determine sources of stains, to locate color imperfections, and to identify items requiring special treatment
Training and Teaching Others
Thinking Creatively
Sales Consultant
Gwatney Buick Gmc
North Little Rock, AR, United States
05.2015 - 09.2017
Answer questions regarding the store and its merchandise
Demonstrate use or operation of merchandise
Describe merchandise and explain use, operation, and care of merchandise to customers
Maintain records related to sales
Prepare sales slips or sales contracts
Estimate and quote trade-in allowances
Help customers try on or fit merchandise
Updating and Using Relevant Knowledge
Thinking Creatively
Selling or Influencing Others
Provide Consultation and Advice to Others
Performing for or Working Directly with the Public
Performing Administrative Activities
Organizing, Planning, and Prioritizing Work
Operating Vehicles, Mechanized Devices, or Equipment
Making Decisions and Solving Problems
Establishing and Maintaining Interpersonal Relationships
Communicating with Supervisors, Peers, or Subordinates
Communicating with Persons Outside Organization
Communicating with People Outside the Organization
Providing Consultation and Advice to Others
production
Ameripride
Little Rock, AR, United States
04.2012 - 05.2015
Load articles into washers or dry-cleaning machines, or direct other workers to perform loading
Start washers, dry cleaners, driers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives
Remove items from washers or dry-cleaning machines, or direct other workers to do so
Inspect soiled articles to determine sources of stains, to locate color imperfections, and to identify items requiring special treatment
Operate dry-cleaning machines to clean soiled articles
Operate machines that comb, dry and polish furs, clean, sterilize and fluff feathers and blankets, or roll and package towels
Rinse articles in water and acetic acid solutions to remove excess dye and to fix colors
Identify articles' fabrics and original dyes by sight and touch, or by testing samples with fire or chemical reagents
Wash, dry-clean, or glaze delicate articles or fur garment linings by hand, using mild detergents or dry cleaning solutions
Experience with: Continuous tunnel washers, Industrial washing machines, Industrial clothes dryers, Clothing presses, Clothes pressing irons, Overhead conveyor racks, Lint bags, Semi-automatic folding machines, Automatic folding machines, Dry-to-dry closed loop machines, Tunnel finishers, Dry-cleaning machines, Lint filters, Multipurpose clothing hangers, Microsoft Windows, Microsoft Office, Air purifying respirators, Safety goggles, Safety gloves, Chemical protection aprons, Email software, Web browser software, Microsoft Excel, Microsoft Word, Direct read air monitors, Filter tanks
Education
Vocational Certificate or Credential - Industrial Production Technologies/Technicians, Other
University of Arkansas Pulaski Tech (Future Fit)
Little Rock, AR
05.2023
Skills
Computer skills: Windows, Excel, Word and web-based applications
Experience with: Microsoft Excel, Microsoft Word, Point of sale POS software, Desktop computers, Personal computers, Screwdrivers, Tape measures, Microsoft PowerPoint, Microsoft Outlook, Microsoft Windows, Microsoft Access, Microsoft SharePoint, Microsoft Office, Adobe Systems Adobe Acrobat, Google Drive
Experience with: Bench grinders, Chemical aprons, Chemical protective aprons, Dial calipers, Dial indicators, Digital calipers, Digital micrometers, Digital video cameras, Drill presses, Dynamic actuators, Electric boilers, Email software, Eyewash stations, Face shields, Fire extinguishers, Forklifts, Gas-powered generators, Gauge blocks, Go/no-go gauges, Grinders, Height gauges, Hex key sets, Micrometers, Microsoft Access, Microsoft Excel, Microsoft Exchange, Microsoft Internet Explorer, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Project, Microsoft SharePoint, Microsoft Windows, Microsoft Word, Optical comparators, Optical profilers, Personal computers, Phillips head screwdrivers, Pin gauges, Portable air compressors, Power drills, Precision rulers, Profilometers, Programmable function generators, Programmable logic controllers PLC, Protective face shields, Protective gowns, Respirators, Safety glasses, Safety gloves, Safety goggles, Scissor lifts, Self-contained breathing apparatus, Simulation software, Steam boilers, V blocks, Vacuum pumps, Vernier calipers, Wire splicers, Wire strippers, Word processing software, Belt conveyors, Air purifying respirators, Air conditioning units, Adjustable hand wrenches, AVEVA InTouch HMI
Telephone etiquette
Administrative support
Customer satisfaction
Timeline
Detention Clerk
Pulaski County Detention Center
12.2024 - Current
Instructor
U of A Pulaski Tech
06.2024 - Current
production
Aramark
04.2022 - 09.2022
Sales Consultant
Gwatney Buick Gmc
05.2015 - 09.2017
production
Ameripride
04.2012 - 05.2015
Vocational Certificate or Credential - Industrial Production Technologies/Technicians, Other