Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Martha Jimenez

Norristown,PA

Summary

Resourceful Program Coordinator and Independent Business Owner known for high productivity and efficient task completion. Skilled in collaboration, community building, and team leadership. Excels at communication, problem-solving, and adaptability, ensuring multifaceted support and positive outcomes.

Overview

10
10
years of professional experience

Work History

ESOL Program Coordinator

Literacy Council of Norristown
Norristown, PA
11.2022 - Current
  • Maintained up-to-date attendance records and reports related to program activities.
  • Participated in the development of new programs or modifications to existing programs.
  • Collaborated with other departments within the organization to coordinate efforts that support overall organizational objectives.
  • Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
  • Explained program offerings and requirements to participants and answered related questions.

Distributor Sales Manager

Amway
Norristown, PA
08.2014 - Current
  • Performed customer service functions such as responding to inquiries, resolving complaints, and addressing customer needs.
  • Conducted regular meetings with distributors to review objectives and performance metrics.
  • Maintained relationships with existing customers while developing new business opportunities.
  • Created promotional materials to support marketing campaigns for new products or services.
  • Developed a comprehensive training program for distributor sales staff members.

Education

Certificate - Leadership

Equipovision
Pennsylvnia
05-2023

Certificate - Cosmetology

Aprende Institute
Online
11-2021

Skills

  • Leadership coaching
  • Community building
  • Office administration
  • Workstream organization
  • Needs analysis
  • Staff development

Languages

Spanish
Native/ Bilingual
English
Full Professional

Affiliations

  • Volunteer as childcare provider at immigrant services provider
  • Volunteer translator for organizations serving new mothers and surrogates
  • Volunteer enrollment specialist for families in need of governmental assistance

References

References available upon request.

Timeline

ESOL Program Coordinator

Literacy Council of Norristown
11.2022 - Current

Distributor Sales Manager

Amway
08.2014 - Current

Certificate - Leadership

Equipovision

Certificate - Cosmetology

Aprende Institute

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Martha Jimenez