Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Martha Juan

Haltom City,TX

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

12
12
years of professional experience

Work History

Warehouse Packer

Amazon
Fort Worth, TX
07.2015 - 09.2024
  • Assembled and packed orders according to customer specifications.
  • Verified accuracy of items picked against packing list.
  • Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
  • Used handheld scanners to track inventory movement within the warehouse system.
  • Identified damaged or defective products upon receipt and reported them accordingly.
  • Followed safety protocols while operating machinery such as conveyors and hoists.
  • Reported any damages or discrepancies observed during operations to supervisor.
  • Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assembled cartons, crates and containers to prepare for shipping.
  • Created shipping labels with complete details in warehouse management system.
  • Used tools, sprayers and cleaning solutions to disinfect work areas.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Verified that all returned items were in original condition and included proper packaging and accessories.
  • Provided feedback to management regarding any problems encountered during the returns process.
  • Utilized point-of-sale system to process refunds or exchanges quickly and efficiently.
  • Maintained organized records of all transactions including item descriptions, quantities, prices..

Insurance Agent

A Max Auto Insurance
Haltom City, TX
03.2013 - 03.2015
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Analyzed claims data to determine potential areas of improvement for policyholders' protection.
  • Generated reports detailing sales activities, client interactions, and progress towards goals.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Scheduled meetings with prospective clients to discuss available products and services.
  • Processed payments received from clients promptly according to established procedures.

Education

High School Diploma -

Sachse High School
Sachse, TX
05-2007

Skills

  • Palletizing
  • Shipment Preparation
  • Package labeling
  • Equipment Maintenance
  • Quality Assurance
  • Product Inspection
  • Attention to Detail
  • Maintaining Workplace Safety

Languages

Spanish
Full Professional

Timeline

Warehouse Packer

Amazon
07.2015 - 09.2024

Insurance Agent

A Max Auto Insurance
03.2013 - 03.2015

High School Diploma -

Sachse High School
Martha Juan