Martha Juan
Haltom City,TX
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
12
12
years of professional experience
Work History
Warehouse Packer
Amazon
Fort Worth, TX
07.2015 - 09.2024
- Assembled and packed orders according to customer specifications.
- Verified accuracy of items picked against packing list.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Used handheld scanners to track inventory movement within the warehouse system.
- Identified damaged or defective products upon receipt and reported them accordingly.
- Followed safety protocols while operating machinery such as conveyors and hoists.
- Reported any damages or discrepancies observed during operations to supervisor.
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
- Used pallet jacks to move items to and from warehouse locations.
- Assembled cartons, crates and containers to prepare for shipping.
- Created shipping labels with complete details in warehouse management system.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Verified that all returned items were in original condition and included proper packaging and accessories.
- Provided feedback to management regarding any problems encountered during the returns process.
- Utilized point-of-sale system to process refunds or exchanges quickly and efficiently.
- Maintained organized records of all transactions including item descriptions, quantities, prices..
Insurance Agent
A Max Auto Insurance
Haltom City, TX
03.2013 - 03.2015
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Provided customers with information regarding plan features, pricing, and availability.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Maintained accurate records of all insurance transactions using computer software systems.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Analyzed claims data to determine potential areas of improvement for policyholders' protection.
- Generated reports detailing sales activities, client interactions, and progress towards goals.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Scheduled meetings with prospective clients to discuss available products and services.
- Processed payments received from clients promptly according to established procedures.
Education
High School Diploma -
Sachse High School
Sachse, TX05-2007
Skills
- Palletizing
- Shipment Preparation
- Package labeling
- Equipment Maintenance
- Quality Assurance
- Product Inspection
- Attention to Detail
- Maintaining Workplace Safety
Languages
Spanish
Full Professional
Timeline
Warehouse Packer
Amazon
07.2015 - 09.2024
Insurance Agent
A Max Auto Insurance
03.2013 - 03.2015
High School Diploma -
Sachse High School