Martha Lopez
Mattawa,WA
Summary
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Case Manager
Columbia Basin Health Association
01.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Breastfeeding Peer Counselor
Columbia Basin Health Association
09.2020 - 12.2023
- Increased breastfeeding success rates by providing personalized support and guidance to new mothers.
- Developed strong rapport with clients, fostering trust and open communication during counseling sessions.
WIC Certifier
Columbia Basin Health Association
09.2015 - 08.2020
- Led group classes focused on prenatal nutrition care practices that contributed to healthier pregnancies among participants.
- Performed breastfeeding assessment and provided participant-centered counseling to help mother initiate breastfeeding, establish milk supply and exclusively breastfeed and continue breastfeeding.
Education
Bachelor of Science - Marriage And Family Studies
Brigham Young University
Idaho07-2023
Skills
- Good communication and active listening skills
- Dependable, honest, respectful, friendly, organized
- Bilingual -English/Spanish
- Complex problem-solving
- Decision - Making
- Experience developing outreach events
- HIPAA compliance
- Staff education and training
- Records management
- Client advocacy
Timeline
Case Manager
Columbia Basin Health Association
01.2024 - Current
Breastfeeding Peer Counselor
Columbia Basin Health Association
09.2020 - 12.2023
WIC Certifier
Columbia Basin Health Association
09.2015 - 08.2020
Bachelor of Science - Marriage And Family Studies
Brigham Young University
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