Martha Lozano
Santa Ana,CA
Summary
Results-oriented Sales Professional with 18+ years of experience exceeding sales targets, implementing effective strategies, and delivering exceptional customer service. Adept at identifying client needs, developing tailored solutions, and closing deals.
Overview
18
18
years of professional experience
Work History
Senior Sales Representative
Progressive Orthodontic Seminars
Aliso Viejo
03.2006 - 07.2024
- Achieved annual sales quota through a combination of strategic prospecting and client relationship management. - Developed and implemented sales strategies that resulted in a 40% increase in new business and a 25% boost in overall revenue. - Managed a portfolio of high-value clients, delivering tailored solutions and achieving a 95% client retention rate. - Exceeded monthly sales targets by an average of 20% through effective lead generation and closing techniques. - Established and maintained strong relationships with key accounts, resulting in a 35% increase in repeat business. - Collaborated with marketing teams to create and launch promotional campaigns, driving a 25% increase in lead generation. - Utilized CRM software to track sales activities, manage client interactions, and forecast future sales performance. - Delivered exceptional customer service by addressing client needs and providing product recommendations, enhancing overall customer satisfaction. - Trained new sales representatives in best practices and sales techniques, improving team performance and customer engagement.
Education
Associate of Science - Computer Science
Santa Ana College
Santa Ana, CA06-2006
Skills
- Sales Strategy & Execution
- Lead Generation & Prospecting
- Negotiation & Closing Techniques
- Excellent Communication
- Client Retention
- Customer Support
- Client Account Management
- Product and service knowledge
- Dental Education industry expertise
- Marketing support
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Senior Sales Representative
Progressive Orthodontic Seminars
03.2006 - 07.2024
Associate of Science - Computer Science
Santa Ana College