MARTHA MCINTOSH
Brooklyn,NY
Summary
ASSISTANT MANAGER - Reliable service-focused professional with excellent management skills gained through training and on the job experience. Diligent and technically skilled in completing given tasks in a diverse and fast paced work environment.
Overview
3
3
years of professional experience
Work History
FOOD RUNNER
FOOTPRINTS RESTAURANT
10.2022 - 06.2023
- Assist the sales associate by receiving the ticket order and providing requested products
- Deliver stocking duties on a daily basis
- Ensure shipment responsibilities and process orders as needed
- Maintain a clean and safe environment by following appropriate procedures.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
SUPERVISOR
FAMILY DOLLAR
03.2020 - 10.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
TEAM MEMBER
AMAZON
04.2020 - 12.2021
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Performed research to collect and record industry data.
- Monitored and verified all merchandise was properly priced and labeled.
Housekeeping Attendant
SANDALS RESORT SOUTH COAST JAMAICA
12.2020 - 12.2021
- Receive and process incoming inventory
- Scan customer orders and prepare them to be shipped
- Evaluation returned items and restocking based on condition
- Ensure product meets the standard quality to be delivered to customer
- Responsible for cleaning guest rooms and upkeep of the communal areas
- Reporting safety hazards that would cause harm to guests and staff
- Work with a team of housekeepers to coordinate which rooms need to be cleaned
- Report and return all items that are left behind by guests
- Monitor and report on inventory for cleaning supplies
- Maintain a positive relationship with guests and staff.
Education
No Degree - EKG & PHLEBOTOMY CERTIFICATION
ACCESS CARERRS
Brooklyn, NY07.2021
No Degree - CNA CERTIFICATION
ACCESS CAREERS
Brooklyn, NY04.2021
High School Diploma -
PETERFIELD HIGH SCHOOL
JAMAICA VI06.2010
Skills
- Teamwork and Collaboration
- Dietary Restrictions
- Beverage Making and Delivery
- Procedure Preparation
- Patient Service
- Data Entry
- Troubleshooting Techniques
- PC Expertise
Timeline
FOOD RUNNER
FOOTPRINTS RESTAURANT
10.2022 - 06.2023
Housekeeping Attendant
SANDALS RESORT SOUTH COAST JAMAICA
12.2020 - 12.2021
TEAM MEMBER
AMAZON
04.2020 - 12.2021
SUPERVISOR
FAMILY DOLLAR
03.2020 - 10.2022
No Degree - EKG & PHLEBOTOMY CERTIFICATION
ACCESS CARERRS
No Degree - CNA CERTIFICATION
ACCESS CAREERS
High School Diploma -
PETERFIELD HIGH SCHOOL
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