Martha Miguel
Falls Church,VA
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably with MHG. Excelled in roles requiring exceptional food service and dining room assistance, alongside proven team-building abilities. Mastered efficient movement and service station maintenance. Significantly enhancing dining experiences while keeping on tasks. Fluent in English and Spanish, adept at fostering positive customer interactions and streamlining kitchen communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
MHG
Arlington, VA
06.2024 - Current
- Maintained cleanliness of dining area, including wiping down tables and chairs.
- Took reservations over phone and in person.
- Balanced cash drawers at the end of each shift.
- Analyzed customer feedback surveys in order to determine areas where further training may be necessary for hosts.
- Ensured that all safety regulations were followed at all times while on duty.
- Encouraged a positive work environment among all members of the hosting team.
Bartender Assistant
MGH
Tysons Corner, VA
08.2023 - Current
- Replenished garnishes, juices, syrups, olives, ice bins, as needed.
- Stocked shelves with liquor, beer, wine, and other beverage items.
- Monitored guests' consumption of alcoholic beverages to ensure compliance with local regulations.
- Assisted in setting up the bar for service shift.
- Processed payments accurately and efficiently with POS system.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Participated in weekly team meetings to discuss goals and objectives set by management.
Food Runner
MHG
Arlington , VA
01.2023 - Current
- Assisted in training new staff members on restaurant operations and procedures.
- Provided assistance with clearing plates from tables after meals were completed.
- Greeted and welcomed customers as they arrived at the restaurant.
Education
Some College (No Degree) - Lawyer
UABC
Mexico, MESkills
- Table resetting
- Foodservice
- Dining room setup
- Service station maintenance
- Table service
- Dining room assistance
- Order verification
- Health and safety
- Team building
- Food safety
- English and Span fluency
- Kitchen communication
- Order management
- Kitchen support
- Efficient movement
- Server support
- Teamwork and collaboration
- Closing duties
- Ability to train staff
Languages
English
Limited
Spanish
Professional
Affiliations
- Strive to learn and develop new skills.
- Always seeking new cultures or languages I can emerse myself in.
- Looking to return to university, to expand my knowledge.
- Staying active with activities like the gym, watch movies/series, and spend quality time with family and friends.
Certification
- primary school certificate
- high school certificate
- high school certificate
- Still on the university from another country from Mexico
Martha Mig
- Donation
- hospitality
Timeline
Host
MHG
06.2024 - Current
Bartender Assistant
MGH
08.2023 - Current
Food Runner
MHG
01.2023 - Current
Some College (No Degree) - Lawyer
UABC