Martha Montes
Greenville,SC
Summary
Accountable Sales Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making and maintaining excellent customer service throughout the sales process. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Spectrum Dispatch
Spectrum
Greer
06.2022 - Current
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
- Facilitated communications between customers and field personnel to answer questions or resolve concerns
- Received new orders, prepared documentation and assigned personnel
- Monitored flow of paperwork and directed information to appropriate departments
- Responded to over 120 daily caller requests with information about assistance and timeframes
- Assessed regulatory and operational risks for escalation to management
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-to-day duties accurately and efficiently
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Maintained an excellent attendance record, consistently arriving to work on time
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Manufacturer
InNeuroco
Lauderdale, Fl
04.2021 - 03.2022
- Packaging and Assembler in medical devices
- Ran a series of different pull tests according to design and procedure
- Worked with calipers, tensile testing machines, label printer, reflow, cut to length mandrels, microscopes, manual skiving, etc
- Inspected products and machines to maintain quality and efficiency.
Preschool teacher
Rising Stars Academy
North Miami, Fl
08.2017 - 04.2020
- Helped educate young children to learn the basic skills for school
- Kept personal classroom clean, safe, and organized
- Monitored students' academic, social, and emotional progress and recorded in individual files.
Education
VPK Teacher: Teaching -
MDC
Miami Gardens, FL06.2017
High School Diploma -
Hialeah Miami - Lakes Senior High
01.2015
Skills
- People-oriented
- Goal-oriented
- Detail-oriented
- Excellent work ethic
- Strong conflict resolution skills
- Focused
- Innovative thinker
- Patient
- Fast and efficient service worker
- Dedicated team player
Timeline
Spectrum Dispatch
Spectrum
06.2022 - Current
Manufacturer
InNeuroco
04.2021 - 03.2022
Preschool teacher
Rising Stars Academy
08.2017 - 04.2020
VPK Teacher: Teaching -
MDC
High School Diploma -
Hialeah Miami - Lakes Senior High