Martha Nichelson
Atoka,TN
Summary
Insurance professional with proven track record in verifying insurance coverage and benefits, ensuring accuracy, and resolving discrepancies. Known for strong analytical skills, effective communication, and ability to work well within team. Adaptable to changing needs and focused on achieving results. Skilled in data entry, customer service, and navigating insurance databases.
Overview
27
27
years of professional experience
Work History
Check-Out Clerk
Urology Group of Memphis
12.2024 - 03.2025
Scheduled patients follow up appointments and diagnostic tests
Insurance Verification Representative
St Francis Surgery Center
07.2006 - 12.2024
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
- Facilitated timely patient care by verifying insurance benefits prior to appointments
- Reviewed patient information and insurance policies to confirm coverage details and eligibility.
- Updated patient records with accurate, current insurance policy information.
- Assisted patients with understanding personalized insurance coverage and benefits.
Life Insurance Examiner
Portamedic
09.1998 - 07.2006
Performed life insurance policy exam questionaires ,also lab draws and Urinalysis's
Education
Medical Assistant
Concorde Career College
Memphis, TNSkills
- Data entry
- Cash drawer balancing
- Data entry and review
- Coverage and authorizations
- Attention to detail
- Customer service
- Eligibility determination
- Patient contact
- Deductible & co-pay calculation
- Insurance benefits verification
- Reliability
- Patient scheduling
Timeline
Check-Out Clerk
Urology Group of Memphis
12.2024 - 03.2025
Insurance Verification Representative
St Francis Surgery Center
07.2006 - 12.2024
Life Insurance Examiner
Portamedic
09.1998 - 07.2006
Medical Assistant
Concorde Career College
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