Martha Olivas
Fremont,CA
Summary
Experienced Project Account Administrator specializing in payment processing and invoice management. Recognized for strong account reconciliation skills and commitment to customer satisfaction, contributing to improved financial outcomes.
Overview
11
11
years of professional experience
Work History
Project Account Administrator
Annning Johnson
Hayward, California
11.2014 - 05.2025
- Reviewed aging reports daily to prioritize collection efforts on high-risk accounts, enhancing recovery rates.
- Prepared monthly statements for delinquent accounts and contacted customers via mail, email, or phone to discuss past due amounts.
- Processed incoming payments from customers by check, ACH, or wire transfer.
- Negotiated payment arrangements with customers, ensuring compliance with company policy.
- Researched discrepancies between customer payments and account balances to resolve issues and improve accuracy.
- Provided excellent customer service while handling inquiries from internal staff and external customers regarding invoice details or other account related matters.
- Communicated with sales team about changes in clients' financial status to proactively address potential payment challenges.
- Assisted the Accounting Manager in preparing various reports for executive review.
Education
Some College (No Degree) - Accounting
Canada College
Redwood City, CASkills
- Financial reporting
- Account reconciliation
- Invoice management
- Payment processing
- Collection strategies
- Customer relationship management
Languages
Spanish
Professional
References
References available upon request.
Timeline
Project Account Administrator
Annning Johnson
11.2014 - 05.2025
Some College (No Degree) - Accounting
Canada College