Martha Pizano
Houston,TX
Summary
Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations. Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Macy's
Humble, TX
05.2021 - Current
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered customer inquiries regarding product features, pricing, and availability.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized stockroom shelves according to size, color or style.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed trusting relationships with customers by making personal connections.
- Conducted inventories on a regular basis to track stock levels.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
Babysitter
Family Members
Houston, TX
02.2020 - 05.2020
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Met and communicated regularly with parents to discuss children's activities and development.
- Maintaining a positive attitude while being patient and understanding with the children.
- Assisting with meals, snacks, and bedtime routines for the children.
- Using problem-solving skills to anticipate potential issues before they arise.
Education
High School Diploma -
Sam Houston High School
Houston, TX05-2018
Medical Assistance -
Fortis Institute
Houston, TXSkills
Vital Signs
Injections
Venipuncture
Suture/staple removal
Administer oral medications
Cleaning wounds
Bandaging
Electrocardiogram
Urinalysis
Collecting specimens
Pregnancy testing
Filing
Appointment scheduling
Insurance verification
Microsoft Office
Data entry
Medical Terminology
Customer needs assessment
Listening skills
cash register operation
Cash register operation
Customer service
Verbal/written communication
Problem-solving skills
Certification
- HIPPA certification completion
- OSHA certification complement
- BLS CPR certification
Accomplishments
- certification of achievement Presidents list
- certification of achievement presidents list
Timeline
Sales Associate
Macy's
05.2021 - Current
Babysitter
Family Members
02.2020 - 05.2020
- HIPPA certification completion
- OSHA certification complement
- BLS CPR certification
High School Diploma -
Sam Houston High School
Medical Assistance -
Fortis Institute
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