Dawneshia Ellerbe
Riverdale,GA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Associate
Duty Free Americas
08.2022 - 01.2023
- A support runner in Concourse E, taking customers purchases to their flights
- Helping customers inside the store with their purchases
- Doing light cleaning duties
- Cooperating with co-workers and assisting co-workers
- Had to have custom clearance, and FBI background check to do this job.
Cleaner
ABM Industries Inc.
05.2022 - 07.2022
- Cleaned executive offices in the airport, and bathrooms.
Warehouse Worker
Walmart
09.2017 - 07.2022
- Worked in the department in consolidation where me and co-workers scanned items to be shipped for next-day delivery
- A fast pace, well organized environment; everyday a quota had to be met.
Stocking Supervisor
Ross Dress For Less
06.2015 - 09.2017
- Evaluated staff performance and provided coaching to address inefficiencies.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Developed and implemented customer service policies to enhance satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Kroger Deli Clerk
Kroger
08.2010 - 09.2016
- Working in the deli, worked with customers, managed the business, cleaned the business, and records
- Ran the night shift, made sure the place was organized and the workers did their assigned tasks and closed the deli department.
Residential Cleaning
Molly Maid
04.2010 - 09.2010
- Cleaned residential homes in the Clayton, and Henry County areas.
Front End Clerk
Whole Foods Market
10.2005 - 05.2006
- I replenished the bags, cleaned the cafe, replenished cafe, bagged groceries, and greeted customers with a smile.
CNA - Certified Nursing Assistant
Emory University
07.1995 - 06.2002
- Making sure patients vital signs were took
- Responsible for helping patients with ADLs, such as bathing, grooming, toileting, eating, and moving
- Safely moving patients into beds and wheelchairs and onto exam tables when they can't do so on their own
- For bedridden patients, this may include turning or repositioning patients for comfort and prevention of bedsores
- Measure a patient's blood pressure, pulse, and temperature, and then record their findings and report them to a supervisor to determine whether action is necessary
- Depending on daily needs, this can involve changing soiled sheets, cleaning up spills, changing bedpans, setting up equipment, and reducing the spread of germs and infection in the patient's living area
- Served as a channel between patients and nurses and physicians so that all patient issues are communicated.
Manager
Mid South Cleaning Services
01.1998 - 10.2001
- In charge of 3 cleaning accounts with 3 million dollars in total which was a federal government account; husband and wife plumbing service
- I would set up the accounts and make sure the customers were satisfied
- Did errands for the company, dropped off background checks, handed out payroll checks, had 2 cleaning accounts of my own
- Cleaning & Troubleshooting; and training new hires.
Education
Certified Nursing assistant - CNA Nursing Assistant
Georgia Medical Institute
07.1994
Some College - Nursing
Georgia College
04.1991
High school diploma -
North Side High School
06.1990
Skills
Communication skills (10 years)
Customer service (10 years)
Nursing (10 years)
Sales (1 year)
Fair Housing regulations
Order Picking
Vital Signs
Escrow
Hospital Experience
Critical Care Experience
Medical terminology
Hospital experience
Vital signs
Critical care experience
Computer skills
Intake
Supervisor experience
Microsoft Excel
Google Suite
Leadership
ICD coding
Microsoft Word
Computer literacy
Writing skills
Organizational skills
English
Customer support
Time management
Budgeting
Medical Records
Food safety
Food processing
Merchandising
Restaurant experience
Team management
E-commerce
Medical records
Customer Needs Assessment
Order Processing
Client Account Management
Product Sales
Payment Processing
Business Development
Inventory Control
Professional Demeanor
Merchandising knowledge
Conflict Resolution
Outgoing Personality
Merchandise Display
Guest Relations
Teamwork and Collaboration
Sales Pipeline Management
Accomplishments
Awarded the highest achievement award for my department in the deli of Kroger.
- Brought in x2 the regular amount of new customers.
- Exceeded monthly quota several times in Walmart Warehouse.
- Supervised team of four staff members.
Certification
CNA
Locations
Riverdale, GA, 30274
Timeline
Sales Associate
Duty Free Americas
08.2022 - 01.2023
Cleaner
ABM Industries Inc.
05.2022 - 07.2022
Warehouse Worker
Walmart
09.2017 - 07.2022
Stocking Supervisor
Ross Dress For Less
06.2015 - 09.2017
Kroger Deli Clerk
Kroger
08.2010 - 09.2016
Residential Cleaning
Molly Maid
04.2010 - 09.2010
Front End Clerk
Whole Foods Market
10.2005 - 05.2006
Manager
Mid South Cleaning Services
01.1998 - 10.2001
CNA - Certified Nursing Assistant
Emory University
07.1995 - 06.2002
Certified Nursing assistant - CNA Nursing Assistant
Georgia Medical Institute
Some College - Nursing
Georgia College
High school diploma -
North Side High School