Martha Portalatin
West Haven,CT
Summary
Proven professional with a track record of enhancing team efficiency and customer satisfaction at Urban Air Trampoline and Adventure Park. Excelled in customer service and workplace safety, significantly contributing to a welcoming and secure environment. Skilled in adaptability and problem-solving, consistently prioritizing tasks for optimal outcomes.
Overview
1
1
year of professional experience
Work History
Team Member
Urban Air Trampoline and Adventure Park
Orange, CT
05.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Harnessed and watched courts.
Front Desk Receptionist
Urban Air Trampoline and Adventure Park
Orange, CT
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
West Haven Highschool
West Haven05.2025
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Flexible Schedule
- Workplace Safety
- Organizing Work Stations
- Training and mentoring
- Relationship Building
- Analytical Thinking
- Excellent Communication
- Task Prioritization
- Self Motivation
- Professionalism
- Adaptability
- Professional Demeanor
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Urban Air Trampoline and Adventure Park
05.2023 - Current
Front Desk Receptionist
Urban Air Trampoline and Adventure Park
05.2023 - Current
West Haven Highschool