Martha Portalatin
West Haven,CT
Summary
Efficient Team Member known for high productivity and ability to complete tasks swiftly. Possess specialized skills in communication, time management, and problem-solving which are critical in this role. Excel in teamwork, adaptability, and leadership, ensuring successful collaboration and project completion.
Overview
2
2
years of professional experience
Work History
Team Member
Urban Air Trampoline and Adventure Park
Orange, Connecticut
05.2023 - Current
- Collaborated with team members to maximize productivity and efficiency.
- Worked hard to learn required tasks quickly to maximize performance.
- Identified needs of customers promptly and efficiently.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Greeted customers upon entering the store with friendly demeanor.
- Addressed customer needs, responding to specific requests.
To Go
Chilli's Grill & Bar
Orange, Connecticut
11.2024 - 11.2024
- Packaged and bagged cooked food and prepared items.
Host/ To Go
Friday’s
Orange, CT
10.2024 - 11.2024
- Packaged and bagged cooked food and prepared items.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Delivered orders to customers in an efficient manner with a friendly attitude.
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Provided customer service by answering questions, addressing complaints, and resolving issues in a timely manner.
- Greeted customers and provided menus.
- Received payments, returned accurate change and closed checks in POS system.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
West Haven Highschool
West Haven, CT06-2025
Skills
- Customer service
- Team collaboration
- Problem resolution
- Time management
- Facility cleaning
- Advanced spanish ability
Timeline
To Go
Chilli's Grill & Bar
11.2024 - 11.2024
Host/ To Go
Friday’s
10.2024 - 11.2024
Team Member
Urban Air Trampoline and Adventure Park
05.2023 - Current
West Haven Highschool