Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Martha Ramirez

Santa Ana,CA

Summary

Results-oriented Crew Trainer with 5 years of experience in the fast-paced food service industry. Proven track record of assigning tasks, monitoring progress, and providing constructive criticism to improve employee performance. Skilled in problem-solving, employee training, and delivering exceptional customer service. Known for coaching and mentoring staff to foster a positive work environment. Committed to ensuring compliance with safety regulations and company policies while maintaining high standards of food safety and sanitation.

Overview

2025
2025
years of professional experience

Work History

Food Service Worker

UCI Medical Center
101 The City Dr Orange, CA 92868
2025 - 2025

• Demonstrated ability to follow instructions and procedures for food

service operations

• Developed and implemented innovative methods to improve food service operations, resulting in increased customer satisfaction

• Ensured adherence to all health department regulations related to food service operations

• Complied with sanitation and food safety practices established by food service nutrition program

• Tray service, and maintaining cleanliness, while ensuring high standards of customer service, hygiene, and safety

• Stocked and maintained sufficient levels of products to drive smooth food service

Crew Trainer

McDonald's
Chula Vista, CA
10.2019 - 10.2024
  • Assigned tasks and responsibilities to crew members based on abilities and experience.
  • Monitored employee progress and provided constructive criticism.
  • Provided coaching and mentorship to foster a positive work environment among staff members.
  • Monitored job performance of assigned crew members, offering constructive criticism when necessary.
  • Explained training information in easily understandable terms for individuals from all backgrounds and levels.
  • Ensured compliance with all safety regulations, company policies and procedures in the workplace.

Education

High School Diploma - undefined

Flagstaff High School
Flagstaff, AZ
06.2003

Skills

  • Problem-solving
  • Employee training
  • Cash handling
  • Customer service
  • Coaching and mentoring
  • Staff education and training
  • Safe food handling
  • Food safety
  • Sanitation and cleaning
  • Dress code enforcement
  • Food safety understanding
  • Cleaning and sanitation
  • Kitchen sanitation
  • Corporate goals and targets

LANGUAGES

Spanish
Fluent

Timeline

Crew Trainer

McDonald's
10.2019 - 10.2024

High School Diploma - undefined

Flagstaff High School

Food Service Worker

UCI Medical Center
2025 - 2025