Martha Rodriguez
Brooklyn
Summary
Highly motivated Office Coordinator with a strong work ethic, seeking to obtain a position with a growing practice.
Overview
19
19
years of professional experience
Work History
Office Coordinator/Surgical Coordinator
Ophthalmic Consultants of Long Island
New York
06.2021 - Current
- Coordinated office activities to ensure efficient workflow and communication.
- Managed scheduling and calendar for meetings, appointments, and events.
- Assisted in onboarding new employees by organizing training materials.
- Scheduled pre-operative appointments with patients, obtained consent forms and collected necessary insurance information.
- Worked with operating facilities to schedule procedures on behalf of surgeons.
- Scheduled surgical procedures and coordinated with medical staff.
- Communicated with patients about pre-operative instructions and post-operative care.
- Collaborated with insurance providers to verify patient coverage and approvals.
Ophthalmic Technician
OCLI
New York
12.2018 - 06.2021
- Perform initial patient examinations, ophthalmic testing and assist with procedures
- Screen patients for issues and eye diseases, check visual acuity, color plates, pupil dilation
- Maintain office inventory and equipment by checking stock
- Maintain smooth patient flow throughout facility, promoting efficient overall operations
- Keep team on track by assigning and supervising their activities and giving constructive feedback
- Maintain a clean and safe environment for both patients and staff
- Supervise and train other new clinical staff
Ophthalmic Technician
Eye Institute of New York
New York
01.2009 - 12.2018
- Counseled patients in surgery and treatment plans
- Assisted in in office minor procedures
- Set up surgical rooms for minor provedures such as chalazion, skin tag removals and cosmetic procedures
- Administered ocular medications
- In charge of ordering all clinical/medical supplies
- Lasik, cataract and pterygium surgery work ups
- Prior Authorization for all uncovered medications
- Provided new employee training in both EMR and all ophthalmic instruments
Medical Biller
Eye Institute of New York
New York
06.2006 - 01.2009
- Expertly assigned charges and payments for medical procedures.
- Assessed medical codes on patient records for accuracy.
- Investigated denials and collaborated with internal team members and third-party representatives to identify solutions.
- Used MD Office and Nextgen to record weekly statements, including expenditures and balances.
- Completed and submitted appeals.
- Flagged return claims and dealt with insufficient payments.
- Organized information for accounts more than 60 days past due and transferred to collection agency.
Skills
- Excellent oral and written communication skills
- Bilingual (English and Spanish)
- EHR/EMR (Nextgen)
- Detail Oriented
- Zeiss HVF
- Heildelberg OCT
- Nidek Fundus camera
- DGH Corneal Pachemetry
- Topcon CA -800 Topography
- Reichert Tono-pen
- Zeiss Ascan/IOL Master
- Tear Osmolarity test/ Schirmers
- Accutome Immersion A-scan
- Adeno Plus Testing
- Tuttnauer Autoclave Sterilization
Timeline
Office Coordinator/Surgical Coordinator
Ophthalmic Consultants of Long Island
06.2021 - Current
Ophthalmic Technician
OCLI
12.2018 - 06.2021
Ophthalmic Technician
Eye Institute of New York
01.2009 - 12.2018
Medical Biller
Eye Institute of New York
06.2006 - 01.2009