Martha Rojas

• Answer high-volume inbound calls regarding appointments and healthcare services.

• Schedule, reschedule, and cancel patient appointments.

• Verify insurance coverage and update patient information.

• Maintain confidentiality in compliance with HIPAA regulations.

• Document patient interactions accurately in electronic medical records.

• Resolve patient concerns

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawers and conducted regular cash reconciliations.
• Provided exceptional customer service by resolving inquiries and concerns promptly.
• Assisted in training new staff on checkout procedures and store policies.

• Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
• Maintained cleanliness and organization of meat display cases, adhering to health and safety standards.
• Operated slicers, grinders, and other equipment for meat preparation while following safety protocols.
• Stocked shelves with fresh meat products, monitoring inventory levels for optimal supply.