Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Martha Salazar

Gilroy,CA

Summary

Dynamic Assistant Store Manager with a proven track record at Marshalls, adept in strategic planning and customer engagement. Excelled in optimizing store operations and leading teams to exceed sales goals through effective inventory control and relationship building. Skilled in mentoring and problem-solving, significantly enhancing customer experience and operational efficiency.

Overview

21
21
years of professional experience

Work History

Assistant Store Manager

Marshalls
07.2015 - Current

Conducted interviews and made hiring recommendations for store team members.

Recommends career development and termination of associates

Develops and analyzes strategic scheduling and makes recommendations to store manager regarding exceptions to payroll budget.

Oversees ongoing functional training of associates within assigned areas.

Collaborates with other Assistant store managers within the store to ensure all store standards are consistently met.

Reviews and analyzes operational reports and audits results with store manager.

Maintains and supports company values.

Ensures adherence to proper inventory control standards to minimize shrink.

Oversees and identifies issues and opportunities pertaining to the back room, cash office, frontlines, and office administration. Develop and coordinate action plan with input from peers to continually improve and strengthen store and associate performance.

Assistant Store Manager

Five And Dime
01.2010 - 05.2015

Oversaw frontline operations and optimized workflows.

Conducted daily reconciliations of cash registers.

Managed inventory levels to ensure consistent availability of merchandise.

Administrative Coordinator

Mervyn's
10.2003 - 12.2008
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Assisted in the recruitment process by screening resumes, scheduling interviews, and facilitating onboarding activities for new hires.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.

Education

Bachelor Of Mechanical Engineering - Mechanical Engineering

Mission College
Santa Clara, CA
05.2010

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Customer relations
  • Inventory control
  • Retail operations
  • Team building and leadership
  • Store operations
  • Employee scheduling
  • Hiring and training
  • Mentoring and coaching
  • Employee coaching
  • Strategic planning
  • Relationship building and management
  • Sales growth
  • Issue resolution
  • Staff scheduling
  • Strategic merchandising
  • Business development and planning

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Assistant Store Manager

Marshalls
07.2015 - Current

Assistant Store Manager

Five And Dime
01.2010 - 05.2015

Administrative Coordinator

Mervyn's
10.2003 - 12.2008

Bachelor Of Mechanical Engineering - Mechanical Engineering

Mission College
Martha Salazar