Martha Saldana
Summary
Responsible individual with experience in customer service and stock management. Known for quick adaptability and strong communication skills, contributing to organized operations and positive customer interactions. Ready to support team goals and elevate customer experiences and also eager to grow in an administrative environment or project coordination roles.
Overview
12
12
years of professional experience
Work History
Associate
Marshalls
Woodland, California
04.2022 - Current
- Assisted customers and managed fitting room operations to enhance shopping experience.
- Assisted customers on the sales floor.
- Processed incoming merchandise to ensure timely availability for customers.
- Stocking and restocking merchandise throughout the store.
- Supported loss prevention and store recovery activities to maintain store security and organization.
Parcel delivery assistant
AM PM Mailing Service
Mexico, Michoacan
03.2016 - 05.2017
- Ensured that all deliveries were complete, accurate and on time.
- Sorted and organized packages to optimize delivery routes.
- Collaborated with team members to ensure timely dispatch of mail and packages.
- Updated clients on delivery schedules and package status to enhance communication.
- Supported logistical planning by tracking deliveries and resolving issues promptly.
- Resolved customer complaints promptly to ensure satisfaction.
Cook's Assistant
La Milpa
Mexico, Michoacan
03.2014 - 11.2015
- Assisted chefs in food preparation and ingredient assembly.
- Prepared a variety of foods according to exact instructions and recipe specifications.
- Followed recipes and portion control guidelines for consistent dishes.
- Prepared workstations with ingredients and tools to increase efficiency.
- Maintained cleanliness and organization in kitchen workstations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Operated kitchen equipment safely and efficiently for meal prep.
- Coordinated with team to ensure timely food service delivery.
- Supported inventory management by restocking ingredients.
Education
Marketing And Publicity - Computer And Information Systems
Mexican University
Mexico, ME06-2007
Skills
- Data entry
- Attention to detail
- Customer engagement
- Quick adaptability
- Effective communication
- Team collaboration
- Dependable and responsible
- Bilingual (Native Spanish speaker /conversational English)
- Positive attitude and professional demeanor
- Positive mindset
- Food preparing and handling
- Multitasking between food prep, customer service and communication skills
Timeline
Associate
Marshalls
04.2022 - Current
Parcel delivery assistant
AM PM Mailing Service
03.2016 - 05.2017
Cook's Assistant
La Milpa
03.2014 - 11.2015
Marketing And Publicity - Computer And Information Systems
Mexican University