Martha Sanchez
Bellflower,CA
Summary
Relationship‑focused healthcare professional with 10+ years of experience supporting staff, coordinating schedules, mentoring teams, and building strong partnerships across clinical, academic, and community settings. Skilled in staffing support, training, crisis prevention, and maintaining high‑trust relationships with employees, patients, families, and external partners. Known for exceptional communication, problem‑solving, and the ability to manage multiple priorities while upholding confidentiality and compliance. Passionate about improving processes, supporting field staff, and contributing to high‑quality patient care.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Crisis Prevention Intervention Instructor
Telecare-La Casa MHRC
11.2017 - Current
- Train 200+ employees across healthcare programs in crisis prevention, verbal de‑escalation, and safe intervention techniques.
- Develop engaging training modules that improve staff competency, safety, and confidence.
- Reduce dangerous incidents through proactive education and reinforcement of safety protocols.
- Evaluate training effectiveness and refine programs based on feedback and performance metrics.
Telecare La Casa MHRC — Social Work Practicum Inst
Telecare-La Casa MHRC
Long Beach, CA
01.2015 - Current
- Build and maintain strong relationships with universities, interns, and internal teams to support ongoing staffing and development needs.
- Mentor and train interns with diverse learning goals, many advancing into leadership roles.
- Guide interns in communication, ethical decision‑making, DEI, critical thinking, and professional conduct.
- Create individualized learning plans and evaluate performance to strengthen skills and engagement.
- Maintain strict confidentiality regarding patient, staff, and agency matters.
Discharge Planner
Telecare-La Casa MHRC
Long Beach, CA
07.2007 - Current
- Coordinate discharge planning to ensure smooth transitions and improved patient flow.
- Collaborate with interdisciplinary teams, patients, and families to support care continuity.
- Assist with onboarding and training needs for new staff, contributing to improved performance and morale.
- Organize team‑building activities to strengthen engagement and collaboration.
- Maintain accurate documentation and uphold confidentiality standards.
Pool Manager, Lifeguard & Swim Instructor
Parks and Recreation Department
Los Angeles, CA & Lee County, FL
1996 - 2013
- Supervised staff and ensured safety across multiple aquatic facilities.
- Trained and mentored employees, fostering teamwork and effective communication.
- Responded to emergencies with calm, rapid decision‑making.
- Designed and delivered swim programs for diverse populations, including elderly and disabled swimmers.
Activity Leader & Swim Instructor
Ability First
Long Beach, CA
2000 - 2007
- Developed therapeutic and adaptive lesson plans for individuals with developmental and behavioral disabilities.
- Facilitated group activities that promoted engagement, confidence, and skill development.
- Organized community outreach initiatives to increase awareness and participation in programs.
- Evaluated program effectiveness, suggesting improvements to enhance overall participant experience.
Education
Bachelor of Science -
Bachelor of Science - Social Work
California State University, Los Angeles
Los Angeles, CA08-2007
Skills
- Exceptional verbal &
written communication - Exceptional organizational
skills - Bilingual professional in
both english and spanish - Interpersonal relationship building expert
- Innovative event planner
- Experienced in a plethora of computer applications
- Master multitasker
- CPR, First Aid & CPI certified
- Self-driven & enthusiastic
team player
Certification
Preceptor Award Recepient — Outstanding Commitment California State University Long Beach, College of Health & Human Services (2025)
Timeline
Crisis Prevention Intervention Instructor
Telecare-La Casa MHRC
11.2017 - Current
Telecare La Casa MHRC — Social Work Practicum Inst
Telecare-La Casa MHRC
01.2015 - Current
Discharge Planner
Telecare-La Casa MHRC
07.2007 - Current
Pool Manager, Lifeguard & Swim Instructor
Parks and Recreation Department
1996 - 2013
Activity Leader & Swim Instructor
Ability First
2000 - 2007
Bachelor of Science -
Bachelor of Science - Social Work
California State University, Los Angeles
Volunteer Work
Vice President, Lakewood Aquatics Swim Club
- Oversee team operations, ensuring smooth coordination between coaches, athletes, and
parent volunteers. - Assist in managing team budget and financial planning.
- Lead fundraising initiatives including sponsorships, merchandise sales, and community
events. - Contribute to long-term planning and goal-setting for team growth and performance.