Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist

Martha Torres

Tonopah,AZ

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Healthcare professional prepared to contribute to patient care by leveraging extensive hands-on experience in clinical settings. Proven ability to adapt to dynamic healthcare environments and deliver high-quality care. Known for strong teamwork and commitment to achieving excellent patient outcomes, with expertise in patient assessment and care planning.

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Work History

Nurse associate

Banner Boswell Medical Center
10.2023 - 07.2025
  • Enhanced patient care by providing comprehensive nursing support to medical staff in various hospital departments.
  • Facilitated smooth transitions between shifts by providing thorough handoff reports to incoming nurses, ensuring continuity of care for patients.
  • Alleviated patient anxieties by providing clear explanations of upcoming procedures, setting realistic expectations on the recovery process and answering any questions raised.
  • Increased efficiency of nursing staff by delegating tasks according to skill levels and clinical competencies.

Patient Care Assistant

Banner Boswell Medical Center
10.2019 - 10.2023
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Shift Supervisor

Wendys Colorado Springs
05.2010 - 11.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.

Education

3er Semester - Accounting

University of Sonora
Mexico

CNA Diploma - Health Carr

Accord Institute
3816 N 27th Ave, Phoenix Az 85017.
07.2019

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05.2021 - 10.2023

Skills

  • Patient Education
  • Medical Terminology
  • Verbal and Written Communication
  • Proper Staffing

Languages

Spanish
Professional Working

Timeline

Nurse associate

Banner Boswell Medical Center
10.2023 - 07.2025

Maricopa Community Colleges, Estrella Mountain Community College
05.2021 - 10.2023

Patient Care Assistant

Banner Boswell Medical Center
10.2019 - 10.2023

Shift Supervisor

Wendys Colorado Springs
05.2010 - 11.2019

3er Semester - Accounting

University of Sonora

CNA Diploma - Health Carr

Accord Institute
Martha Torres