Martha Vazquez
Hayward,CA
Summary
Adept at specimen handling and enhancing office efficiency, my tenure at National Labs and Planned Parenthood has honed my skills in laboratory safety and office management. Demonstrating a knack for maintaining data integrity and streamlining appointment scheduling, I've significantly contributed to operational improvements, embodying a blend of technical proficiency and exceptional organizational abilities. Compassionate Laboratory Technician trained to handle issues and remain level-headed. Reliable and hardworking with great interpersonal and team collaboration skills.
Overview
11
11
years of professional experience
Work History
Lab Technician
National Labs
Hayward, CA
08.2021 - Current
- Recorded data from experiments into detailed lab reports for review by supervisors.
- Collected specimens from patients for testing in the laboratory setting.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
Front Office Specialist
Planned Parenthood Mar Monte
Hayward, CA
12.2018 - 08.2021
- Maintained accurate records of financial transactions such as cashiering activities, credit card charges.
- Provided administrative support to office staff, improving productivity.
- Organized filing system for customer records and documents.
- Managed multi-line phone system efficiently, ensuring timely communication with clients and staff.
Medical Representative
Planned Parenthood Nor Cal
San Ramon, CA
09.2013 - 12.2018
- Checked patients in and out for appointments, and collected co-payments. Maintained confidentiality of patient information according to HIPAA guidelines. Answered telephones and directed calls to the appropriate medical or administrative staff. Provided support with front desk duties, such as checking in patients, collecting co-payments and deductibles, and answering phones.
- Maintained confidentiality of patient information according to HIPAA guidelines.
- Managed inventory of medical supplies and placed orders for replenishment when necessary.
- Set up appointments for physician visits and procedures using calendar software.
Education
Some College (No Degree) - Early Childhood Education
Canada College
Redwood City, CABoston Reed Vocational School
South San Francisco, CASkills
- Specimen handling
- Specimen classification
- Laboratory safety procedures
- Data integrity verification
- Appointment confirmation
- Scheduling
- Phone etiquette
- Office management
- Office supplies inventory management
- Scheduling appointments
Languages
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Lab Technician
National Labs
08.2021 - Current
Front Office Specialist
Planned Parenthood Mar Monte
12.2018 - 08.2021
Medical Representative
Planned Parenthood Nor Cal
09.2013 - 12.2018
Some College (No Degree) - Early Childhood Education
Canada College
Boston Reed Vocational School