Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Martha Elena Magana Sepulveda

Hayward,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level food service worker position. Ready to help team achieve company goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Dining Room Server

Morningstar Senior Living
01.2023 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Took orders and delivered food items to residents in main dining room.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Checked on needs of each table and retrieved additional items.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.

Store Team Member

Manualidades Mi Fantasia
09.2005 - 12.2012
  • Analyzed customer levels and planned resources according to needs.
  • Transferred, created and received stock orders to guarantee product stability.
  • Maintained guest-friendly environment to drive sales, repeat business and service.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prioritized helping customers over completing other routine tasks in store.

Factory Clerk

Productos Lacteos Rafa
06.2004 - 05.2005
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Monitored and tracked budgets and expenses.
  • Coordinated travel arrangements for staff members.

Education

GED -

Catro Valley Adult & Career Education
Castro Valley, CA
06.2024

Skills

  • Quality Control
  • Dining Area Maintenance
  • Guest Satisfaction
  • Safe Food Handling
  • Taking Resident Orders
  • Dining Room Organization
  • Servsafe Certified
  • Hospitality Service Expertise
  • Special Requests
  • Guest Inquiries
  • Food Preparation and Safety
  • Kitchen Communication

Certification

  • Certified , ServSafe - 7/3/2023 - 7/3/2026


Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Dining Room Server

Morningstar Senior Living
01.2023 - Current

Store Team Member

Manualidades Mi Fantasia
09.2005 - 12.2012

Factory Clerk

Productos Lacteos Rafa
06.2004 - 05.2005

GED -

Catro Valley Adult & Career Education

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Martha Elena Magana Sepulveda