Martha Elin Robledo
Escondido,CA
Summary
I am a college graduate who seeks a company with the potential to help with my growth as well as a company where I can deliver my skills and knowledge. With my Bilingual Customer Service Representative skills I can quickly and effectively resolves complaints and issues. As well as a multi-tasker to make sure things can get time on a timely manner. With my knowledgement of the medical setting, I am willing to demonstrate the skills that I learned during my studies to show my professionalism and capability with Medical Coding and HIPAA regulations. I am willing to learn and be flexible with new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service
Target
Escondido, CA
07.2021 - Current
- Anticipated customers' needs.
- Maintaining a safe and clean environment for customers to feel welcome.
- Operated POS system transactions.
- Supported the opening and closing shifts, demonstrating leadership and punctuality.
- Taking a leadership role when needed.
- Answered phone calls.
- Resolved escalated customer service issues as needed.
- Provided exceptional customer service to all customers.
Customer Service
Rue 21
Escondido, CA
10.2020 - 07.2021
- Anticipated customers' needs.
- Maintaining a safe and clean environment for customers to feel welcome.
- Operated POS system transactions.
- Supported the closing shifts, demonstrating leadership and punctuality
Education
Medical Assistant Certificate -
PIMA Medical Institute
San Marcos, CA11.2024
High school Diploma -
Escondido High School
Escondido, CA06.2021
Skills
- Bilingual (Spanish and English)
- Knowledge of CPT codes
- Knowledge of ICD-10 codes
- Medical Terminology
- Medical Scheduling
- Phlebotomy
- Taking Blood pressure
- HIPAA Compliance
- Patient Scheduling
- First Aid/CPR
- Electrocardiography (EKG)
- Sterile technique
References
- Amanda Primera, (760)402-2199, eprimera@powayusd.com
- Levardo Dental, (760)738-1878, levardodental@yahoo.com
Volunteer Experience
I volunteered at a dental office for a little while. I helped with pulling charts, assisting the patients to their designated rooms, dating files, shredding paper, and keeping the rooms tidy.
Languages
Spanish
Professional
Certification
- Medical Assistant Certification
References
References available upon request.
Timeline
Customer Service
Target
07.2021 - Current
Customer Service
Rue 21
10.2020 - 07.2021
Medical Assistant Certificate -
PIMA Medical Institute
High school Diploma -
Escondido High School
Similar Profiles
Jonathon ZinkowichJonathon Zinkowich
Apparel Sales Associate at TargetApparel Sales Associate at Target
Isaac VondraIsaac Vondra
Closing Expert / Fulfillment & Front-End at TargetClosing Expert / Fulfillment & Front-End at Target
Hannah QuinnHannah Quinn
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
ASHLEY SANCHEZASHLEY SANCHEZ
Sales Associate at TargetSales Associate at Target
Sophia DietrichSophia Dietrich
Red Cross Volunteer at American Red CrossRed Cross Volunteer at American Red Cross