Experienced Sales and Use Tax Manager with 18 years leading multi-state indirect tax compliance, audit management, franchise tax filings, and exemption certificate oversight. Collaborates effectively with cross-functional teams, presents tax matters to leadership, and maintains audit-ready compliance in dynamic environments.
Led multi-state sales and use tax compliance for operations across 50+ jurisdictions, ensuring timely, accurate filings of monthly, quarterly, and annual returns and payment.
Managed exemption certificate collection, validation, and renewal processes to minimize audit exposure.
Led state and local tax audits, responding to information requests, preparing audit schedules, and negotiating audit findings to reduce assessments and penalties.
Managed and successfully closed state tax audits, delivering organized documentation and achieving minimal assessments.
Oversaw multi-entity franchise filings and annual reports, ensuring accuracy and timely submissions to uphold entity good standing.
Conducted research on sales tax laws, regulations, and rulings to deliver guidance on complex indirect tax issues.
Assisted with the implementation of Vertex with ERP system, reducing manual entry errors by 50% and saving about 10 hours per month in processing time.
Managed and mentored Temporary employee/Intern, establishing performance standards and reviewing workpapers for accuracy and compliance.
Prepared multi-state returns for several subsidiaries, integrating data from multiple billing systems into automated compliance software
Managed franchise tax filings and annual reports, ensuring compliance and good standing across jurisdictions.
Managed monthly tax reconciliations for assigned business units and ensured monthly sales tax filing calendar was up-to-date.
Validated and maintained certificates for exempt sales, minimizing audit exposure.
Researched state and local tax regulations to determine proper taxability of products and services.
Researched state and local tax regulations to determine proper taxability of products and service.
Prepared documentation and schedules to support multi-state audits and resolve issues efficiently.
Prepared documentation and schedules for multi-state audits, facilitating efficient issue resolution.
Improved operational efficiency and accuracy by automating workflows through Vertex, Oracle, and Oracle Fusion.
Calculated estimated and filed tax liabilities and issued payment instructions to facilitate timely corporate tax payments.
Assisted tax managers in planning and execution of short-term and longer term goals and objectives.
Increased tax departmental effectiveness through adoption of quality improvement standards and unit performance evaluations.
Attended continuing education and sales and use tax courses to increase professional expertise and obtain knowledge of updated tax laws and compliance criteria.
Attended continuing education and training courses to increase professional expertise and obtain knowledge of updated tax laws and compliance criteria.
Prepared and filed monthly, quarterly, and annual sales and use tax returns for 40+ states, ensuring 100% on-time compliance.
Reconciled sales tax liability accounts, identified discrepancies, and implemented corrective actions to maintain accurate financial records.
Researched state and local tax regulations to determine proper taxability of products and services.
Responded to state notices, resolved issues related to filings, payments, and jurisdictional updates to ensure compliance and mitigate potential penalties.
Assisted with nexus reviews and registration processes for new jurisdictions.
Ensured organizational compliance by managing and renewing business licenses across all applicable State jurisdiction
Managed support files and fielded inquiries from clients and management team to streamline communication and enhance service delivery.