Marti Parker
Taylorsville,UT
Summary
Caring and Efficient Senior Certified Pharmacy Technician with extensive knowledge of insurance protocols, medical terminology and HIPAA guidelines. Collaborates well with pharmacists and pharmacy staff to support pharmacy functions. Interacts with customers in kind, professional and diplomatic fashion with focus on accuracy, safety and satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Advanced Pharmacy Technician
Intermountain Medical Center
Murray, UT
07.2024 - Current
- Compounded medications according to prescribed formulas, ensuring accuracy and adherence to safety protocols.
- Managed inventory levels, conducting regular audits to prevent stock shortages and maintain efficiency.
- Trained new pharmacy technicians on operational procedures and compliance with regulatory standards.
- Led initiatives to optimize pharmacy operations, resulting in enhanced service delivery and reduced errors.
- Mentored junior technicians in advanced compounding techniques and best practices for patient care solutions.
- Improved pharmacy workflow through effective communication with team members, prioritizing tasks, and coordinating responsibilities.
- Participated in continuous professional development activities to stay current with industry trends and maintain certification as an Advanced Pharmacy Technician.
- Assisted in training new pharmacy technicians, providing guidance and sharing best practices to ensure a smooth onboarding process.
- Contributed to a positive work environment through teamwork, professionalism, and a commitment to upholding high-quality standards in all tasks performed.
- Actively participated in quality improvement initiatives aimed at enhancing overall efficiency within the pharmacy setting.
- Streamlined pharmacy operations by maintaining a well-organized work area and efficiently processing medication orders.
- Maintained inventory levels by conducting regular audits, and managing expired stock.
- Assisted pharmacists in the preparation of medications, ensuring accurate labeling and appropriate packaging for safe dispensing.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted, measured, and compounded medications following standard procedures.
- Conducted routine maintenance and troubleshooting on robotic equipment to minimize downtime.
- Trained junior technicians on safety protocols and operational procedures for robotic machinery.
- Provided training to operators on proper use of robotics equipment, promoting safety and efficiency.
- Troubleshot and resolved technical issues, reducing downtime and increasing productivity.
Senior Certified Pharmacy Technician
The Market Pharmacy
Park City, UT
02.2006 - 07.2024
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers, healthcare providers, and insurance companies.
- Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
- Identify patients who may be candidates for vaccines. Provide patients with the necessary screening forms to be completed for documentation purposes. Process and bill for the vaccine prescription. Update the patient's profile and immunization record.
- Understanding immunization schedules. Maintain proper management and storage of immunization supplies and vaccine doses.
- Safely administer vaccines directly to patients on site in the pharmacy.
- Providing excellent, efficient customer service, while balancing focus on our small local community, as well as tourists.
- Maintained a clean, organized work environment.
- Supported the development of junior pharmacy technicians through continuous training, and mentorship.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ensured compliance with federal and state regulations by maintaining meticulous documentation of controlled substances and adhering to strict safety protocols.
- Optimized workflow processes to maintain accurate prescription records and ensure timely order fulfillment for patients.
- Served as an integral team member during accreditation processes, contributing significantly towards successful completion without any citations or recommendations for improvement.
- Supervised up to 2 pharmacy technicians and coordinated day-to-day assignments.
- Collaborated with pharmacists to review and verify prescriptions,
- Help ensure accurate dosages, drug interactions, and possible allergies were considered before dispensing medications.
- Counted, measured and compounded medications following standard procedures.
- Maintaining relationships with physicians.
- Facilitated seamless transitions for patients between care settings.
- Resolved third-party billing, computer system and customer service issues.
Education
Diploma -
Taylorsville High School
Taylorsville, UTSkills
- Problem-solving skills
- Immunization Administration
- Insurance Billing
- Team Collaboration
- Workflow Optimization
- Pharmacy Software Proficiency
- Customer Service
- Attention to Detail
- Prioritization and Organization
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Relationship Building
- Staff Leadership
- Knowledge of brand and generic drugs
- Drug Classification Knowledge
- Maintaining records
- Robot Technician
- System troubleshooting the XR2 robot
Accomplishments
Contributed to our pharmacy team winning "Park City's Best" Pharmacy, 9 times from 2013 to 2021.
Certification
- CPhT - Certified Pharmacy Technician
- PTCB certification National License - 2007 to current
- Completed Nsc CPR course
- Licensed by the state of Utah
Languages
English
Timeline
Advanced Pharmacy Technician
Intermountain Medical Center
07.2024 - Current
Senior Certified Pharmacy Technician
The Market Pharmacy
02.2006 - 07.2024
Diploma -
Taylorsville High School