Martie Kohr
Ramona,CA
Summary
Enjoy working in a customer facing environment with a great team!
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
Veijas
12.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Seven Cedars Casino
11.2024 - 12.2024
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Barista
Starbucks
10.2018 - 08.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Massage Therapist
Self Employed
08.2011 - 01.2018
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Education
Diploma - General Studies
Christian Heritage
Picayune, MS06.1988
Skills
Fifteen years customer service Show up on time Great with people Very good drive times Lead by example!
Certification
CPR, First aid, AED
Timeline
Security Officer
Veijas
12.2024 - Current
Security Officer
Seven Cedars Casino
11.2024 - 12.2024
Barista
Starbucks
10.2018 - 08.2021
Massage Therapist
Self Employed
08.2011 - 01.2018
Diploma - General Studies
Christian Heritage