Martika Banks
Nashville,TN
Summary
Polite and attentive professional offering excellent customer service, organization and time management skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Program Office Assistant
Renewal House
Nashville , TN
03.2025 - Current
- Complete apartment inspections for each occupied apartment after curfew
- Monitor client medication
- Count and record narcotics
- Monitor security cameras throughout shift
Patient Safety Attendant
TriStar Centennial Medical Center
Nashville , TN
04.2024 - 03.2025
- Monitored patient safety and well-being in a fast-paced healthcare environment.
- Assisted nursing staff with patient observation and daily care tasks.
- Documented patient behavior and reported changes to medical personnel promptly.
- Observed patient behavior for signs of anxiety or agitation which may lead to unsafe behaviors.
CNA
NHC Place, Cool Springs
Nashville , TN
02.2023 - 04.2024
- Assisted residents with daily living activities and personal hygiene care.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of resident living areas and equipment.
Dispatcher
Cops Monitoring
Nashville , TN
08.2021 - 01.2023
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
- Received and dispatched calls for emergency services.
Education
Some College (No Degree) - Medical Assistant
Remington College
Nashville, TN06-2014
High School Diploma -
Jackson Olin High School
Birmingham, AL05-2012
Skills
- Medication monitoring
- Data entry
- Incident reporting
- Patient observation
- Security monitoring
- Compliance with regulations
Certification
- CPR
- CPI
Timeline
Program Office Assistant
Renewal House
03.2025 - Current
Patient Safety Attendant
TriStar Centennial Medical Center
04.2024 - 03.2025
CNA
NHC Place, Cool Springs
02.2023 - 04.2024
Dispatcher
Cops Monitoring
08.2021 - 01.2023
Some College (No Degree) - Medical Assistant
Remington College
High School Diploma -
Jackson Olin High School