Martika Jackson
Summary
Welcoming clerical professional with 2 years of experience in Primary Care office setting assisting Patients and teammates. Positive and upbeat attitude while greeting and interacting with Patients, answering calls, creating Orders and referrals. Accurate when entering information in Caretracker and keeping organized filing systems.
Overview
6
6
years of professional experience
Work History
Insurance Verification Specialist
Access Health Care
Spring Hill, FL
10.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Processed referral requests from patients, doctors and other health care professionals.
- Assisted with completion of referral forms and verified data accuracy and completion
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
Substitute teacher/Paraprofessional
Hernando County school Board
09.2020 - 09.2023
- Manage all clerical responsibilities when substitute was needed
- Manage and overseen Marine Biology as a Long Term substitute teacher
- Performed lessons/labs/projects
- Prepared Lesson planning
- Group and individual instruction
- Progress reporting
- Completed documentation on student behaviors, interventions and results.
educational Assistant
Potential Development High School
08.2018 - 07.2020
- MONITORED STUDENTS IN CLASS, HALLWAYS AND PLAY GROUND TO SUPERVISE, ENFORCE RULES AND SUPPORT LEAD TEACHER
- ASSISTED TEACHERS WITH LESSON PREPARATION AND CURRICULUM IMPLEMENTATION
- SUPERVISED STUDENTS AND MAINTAINED SECURITY THROUGHOUT SCHOOL BUILDINGS AND ON FIELD TRIPS
- CLEANED AND ORGANIZED CLASSROOMS, MATERIALS AND SUPPLIES TO SUPPORT MAXIMUM EFFICIENCY
- MARKED HOMEWORK ASSIGNMENTS, TESTS AND SPECIAL PROJECTS TO COMMUNICATE GRADING
- PREPARED BULLETIN BOARDS, CLASSROOM MATERIALS AND INDIVIDUAL STUDENT PORTFOLIOS TO SUPPORT TEACHER PLANS
- DISTRIBUTED AND COLLECTED TESTS AND HOMEWORK TO COLLATE AND PREPARE FOR GRADING
- HELPED PREPARE AND EXECUTE DAILY PLANS FOR ACTIVITIES AND LESSONS
- COMPLETED DOCUMENTATION ON STUDENT BEHAVIORS, INTERVENTIONS AND RESULTS.
Education
HS Diploma -
Central High School
08.2012
Skills
- Ability to work within a group
- Able to manage an organization including the functions of planning, decision making, organizing, leading, and controlling
- Capable of meeting deadlines and completing work in a timely manner
- Completes assignments with minimum supervision
- Excellent interpersonal skills, office etiquette and phone customer service
- Problem Solving
- Skilled in problem solving and time management
- Strong customer services skills
- Typing 55wpm
- Data entry proficiency
- Eligibility Determination
- Coordination and Scheduling
- Healthcare Industry Knowledge
- Skilled in Caretracker,Availity
- Understanding of medical terms
- Document Management
Timeline
Insurance Verification Specialist
Access Health Care
10.2023 - Current
Substitute teacher/Paraprofessional
Hernando County school Board
09.2020 - 09.2023
educational Assistant
Potential Development High School
08.2018 - 07.2020
HS Diploma -
Central High School