Martika Lake

• Operated 15 passenger van to transport elderly and disabled clients safely to various locations, ensuring compliance with all safety regulations.
• Assisted clients, ensuring their safety while boarding and disembarking from the vehicle.
• Maintained vehicle cleanliness and functionality through regular inspections and routine maintenance checks.
• Transported and accompanied clients on doctor visits.
• Assisted in daily activities and events for residents, enhancing engagement and participation.
• provided assistance toileting clients
• Provided emotional support and companionship to improve quality of life for residents.
• Documented clients progress in charts, providing information on toileting times and any disruptive behavior to assist with ongoing care plans and evaluations.
• Fostered positive, energetic environment, leading to increased participation in group events.
• Daily chores. cleaning restrooms,dining room and activity room,mopping the floor and rearranging chairs.

Performed venipuncture 20 to 50 times per day, as well as testing for hemoglobin, and closely followed infection control and sharps disposal guidelines. Ensured accurate patient identification before labeling and initiating the blood draw. Educated donors on the donation process and address any concerns or questions. Provided guidance in safe phlebotomy techniques and procedures. Health history screening and obtaining vitals manually. Accurately enter demographics into the computer for donor eligibility and verification. Operated an apheresis machine, and labeled specimen collection sets. Centrifuge, aliquot, and handle specimens for laboratory testing. Adhered to HIPAA guidelines regarding patient privacy. Provided excellent customer service to all donors, addressing questions and concerns. Maintained cleanliness and organization of the workplace, fully stocked phlebotomy cart, carrier, and station. Provided excellent customer service while interacting with patients.

• Utilized various hand tools, such as crimpers and strippers, to strip and terminate wires
• Inspected finished products for defects or errors, making necessary adjustments or repairs as needed
• Prioritized tasks effectively based on urgency while maintaining high-quality standards
• Collaborated with team members to achieve daily production targets and deadlines Assembled electronic components following detailed specifications and quality standards.

• Test assembled products for accuracy and functionality prior to final packaging.
• Assemble components according to specifications using hand tools, power tools, and other equipment.
• Maintained a clean and organized workspace for efficient operations.
• Operated hand tools and machinery for efficient production processes.

• Welcomed guest upon arrival and engaged in friendly conversations.
• Balanced daily cash drawer accurately, minimizing discrepancies and ensuring proper accounting procedures were followed.
• Managed a high volume of incoming calls professionally while maintaining an exceptional level of customer service.
• Trained new front desk agents on policies and procedures, ensuring consistent execution of hotel standards.
• Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
• Trained new staff members in customer service techniques and hotel operations.
• Collaborated with housekeeping and maintenance teams to maintain high standard of cleanliness in rooms and common areas.