Experienced investigator with over six years in the field, focusing on Child Protective Investigations (CPI), Electronic Benefit Transfer (EBT) fraud, and Insurance Claims. Skilled in evidence gathering, conducting thorough investigations, critical thinking, and problem-solving, with a strong commitment to integrity and justice.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Investigator VI
Texas Office of Inspector General
Houston, TX
02.2024 - Current
Investigate allegations of the misuse or trafficking of Supplemental Nutrition Assistance Program (SNAP) benefits by retailers.
Testify in Court and Administrative Hearings.
Conduct covert/undercover operations independently and alongside federal officials.
Draft thorough and detailed investigative reports.
Conduct covert investigations in a variety of locations ranging from rural to major metropolitan cities.
Draft thorough and detailed investigative reports.
Adapt work ethic in changing environments in moderate-high crime areas.
Network Services Investigator
Coventbridge Group
Houston, TX
01.2023 - 02.2024
Conducted undercover investigations into potential policy violations and fraudulent activities.
Collected and documented evidence to support compliance efforts.
Engaged in covert operations to assess adherence to established regulations.
Produced detailed reports summarizing investigative findings while maintaining strict confidentiality.
Utility Damage Investigator
Phoenix Loss Control
Houston, TX
03.2022 - 01.2023
Conducted thorough investigations of underground utility damages to determine root causes and responsible parties.
Collected and analyzed evidence, including photos, measurements, utility markings, and witness statements.
Reviewed 811 dig tickets, excavation plans, and utility maps to ensure compliance with regulations.
Interviewed excavators, utility owners, and other stakeholders to gather relevant information.
Prepared detailed investigative reports with findings, supporting evidence, and recommendations.
Worked closely with legal teams and insurance adjusters to support subrogation and claims recovery efforts.
Child Protective Investigator II
Texas Department of Family Protective Services
Bryan, TX
01.2019 - 01.2022
Investigated each child's living environment to determine whether the home was safe or presented risks.
Remained composed and calm when interacting with individuals, considering that children and families were involved in high-stress situations.
Conducted in-depth interviews with children, guardians, doctors, nurses, and law enforcement to gain insight into individual cases.
Developed and executed plans to remove children from homes where abuse or neglect had occurred.
Documented case information by completing forms promptly and filing with appropriate agencies.
Interviewed family members to assess situations, capabilities, and problems.
Court Appointed Special Advocate
CASA of Walker County
Huntsville, TX
12.2017 - 12.2018
Facilitated family reunification when appropriate by monitoring progress toward goals set forth in court-approved plans.
Collaborated with multidisciplinary teams to develop comprehensive plans addressing the needs of at-risk youth.
Provided emotional support for children throughout the legal process, helping them feel safe and heard.
Contributed to a positive work environment within the Court Appointed Special Advocate program by mentoring new volunteers and providing constructive feedback on their performance.
Education
Bachelor of Arts - Criminal Justice
Sam Houston State University
Huntsville, TX
12-2018
Skills
Investigative Interviewing Techniques
Surveillance and Covert Operations
Court Testimony
Background Checks
Locating Missing Persons
Drafting Investigative Reports and Case Documentation
Collaboration with Law Enforcement and Legal Teams
Knowledge of Civil and Criminal Law as Applicable to Investigative Experience