Martin Adogli
The Bronx,NY
Summary
A highly motivated retail sales associate with over 12years of experience providing excellent customer service and promoting brand awareness. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Demonstrate ability to build customer loyalty and satisfaction by providing accurate product and service information. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
23
23
years of professional experience
Work History
Resource Executive
St. Raymond Catholic Church
Bronx, NY
08.2020 - Current
- Streamline operations by identifying inefficiencies and implementing cost saving measures that improve overall profitability.
- Successfully navigated challenging and changing Parish environment.
- Improve Parishioner satisfaction with exceptional project
- Management skills and timely delivery of services.
- Recruitment of personnel for church projects and service
- Provide adult education to non english speaking parishioners.
Home Health Aide
ADAD Nursing Agency
Bronx, NY
01.2019 - 03.2020
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Promptly responded to emergency situation such as falls or medical crisis, providing immediate care and contacting appropriate personnel when necessary
Retail Associate Supervisor
CVS/Pharmacy
Larchmont, NY
10.2005 - 11.2018
- Increased sales through effective upselling techniques and in depth product knowledge
- Enhanced customer satisfaction by personalized assistance and product knowledge
- Improve store security by monitoring for potential theft risks and addressing suspicious behavior promptly
- Implemented visual merchandising standards, crafting appealing store layouts that attracted customers attention
Retail Sales Associate
CVS Pharmacy
Larchmont, NY
09.2001 - 12.2005
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Cultivated customer loyalty and promoted word to mouth referrals with quality service
Housekeeping Supervisor
Townes Nursing Agency
Bronx, NY
10.2000 - 09.2001
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Stocked room attendant carts with supplies to keep carts organized and clean.
Education
Bachelor of Arts - Information Technology
Kwame Nkrumah University of Science And Technology
Kumasi- Ghana06-2000
Skills
- Strong communication and interpersonal skills
- Human Resources Support
- Business Correspondence Writing
- Procedure Compliance
- Policies implementation
Timeline
Resource Executive
St. Raymond Catholic Church
08.2020 - Current
Home Health Aide
ADAD Nursing Agency
01.2019 - 03.2020
Retail Associate Supervisor
CVS/Pharmacy
10.2005 - 11.2018
Retail Sales Associate
CVS Pharmacy
09.2001 - 12.2005
Housekeeping Supervisor
Townes Nursing Agency
10.2000 - 09.2001
Bachelor of Arts - Information Technology
Kwame Nkrumah University of Science And Technology
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