Martin Balderas Jr
Conroe,TX
Summary
Quality-focused Field Service Engineer offering 2 years of field service experience. Detail-oriented and proactive with diligent and focused approach to managing projects, reviewing work and coordinating call responses. Maintains strong internal, supplier and customer relationships for maximum effectiveness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Service Engineer
Illinois Water Technologies
10.2021 - Current
- Inspect equipment including internal tank lining and components
- Complete routine reports and make entries into service log, inventory parts used, expenses, and labor time.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Repaired and calibrated systems and equipment post-installation.
- Replace, clean, or swap membranes in RO system along with any other components needed.
- Load media in Carbon or Multi-media Filters.
- Travel for a majority of the year for field work
- Maintain Good relationships with customers
- Experience with reading and interpreting schematics
System Support Specialist III
Texas Department Of Criminal Justice
06.2019 - 09.2021
- Installs, maintains, move, and repair computer hardware, software, and peripherals and assists in testing and upgrading new and existing hardware and software
- Maintain and test emergency response trailer (MERC) testing computers, software, and configurations.
- Advise users and analyze user requirements concerning software and efficient use of information technology systems
- Performed technical support and troubleshooting services to optimize system performance.
IT Technician
Gulf Coast Trades Center
08.2016 - 06.2019
- Server Administrator working with DNS, DHCP, Active Directory, updating and maintaining software and hardware
- Providing user support and training in hardware and software use
- Monitoring student activity on computers through Insight software
- Hosted Bi-weekly new hire training on employee accounts
- Updating company website with new students, activities, and information needed for general public and employees
- Imaging computers to specific need of students and teachers
- Configured phones on VLAN
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Create and maintain virtual machines for classrooms
Education
Bachelor of Science - Kinesiology
Sam Houston State University
Huntsville, TXHigh School Diploma -
Groesbeck High School
Groesbeck, TX05.2013
Skills
- Water Sampling
- Routine Maintenance
- Conditioned to working in fast pace situations
- Status Updates
- Motivated to learn more in Water Treatment
- Water Treatment Equipment Maintenance
- Bilingual
- Daily Logs
- Great time management skills
Certification
CompTIA A+ Certification (October 2018)
CompTIA Networking+ Certification (November 2018)
Valid TWIC Card
HASC Basic Plus
References
Available upon request
Timeline
Field Service Engineer
Illinois Water Technologies
10.2021 - Current
System Support Specialist III
Texas Department Of Criminal Justice
06.2019 - 09.2021
IT Technician
Gulf Coast Trades Center
08.2016 - 06.2019
Bachelor of Science - Kinesiology
Sam Houston State University
High School Diploma -
Groesbeck High School
CompTIA A+ Certification (October 2018)
CompTIA Networking+ Certification (November 2018)
Valid TWIC Card
HASC Basic Plus
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