Martin Borjas
Recreation Coordinator - Tennis
Pleasanton,CA
Summary
Diverse background in various industries, adept at quickly grasping new responsibilities and environments. Thrives in collaborative team settings and excels as a self-driven individual contributor. Dedicated to problem-solving and fully committed to meeting departmental needs through unwavering effort and dedication.
Overview
12
12
years of professional experience
Work History
Adult League Coordinator
USTA Northern California
03.2022 - Current
- Pioneer product programming to help grow and expand league participation as well as introduce new products into our services.
- Coordinated league schedules and events to enhance participant engagement and streamline operations.
- Developed training materials to educate volunteers on best practices and program guidelines.
- Supervise and conduct tournament event operations as site director.
- Managed communications with players, coaches, and officials to ensure alignment and clarity.
- Facilitated conflict resolution between teams to maintain positive relationships within the league.
- Provide customer service via phone and email in a timely and professional manner.
- Budget and monitor league finances for all orders in the adult league department
- Organized successful tournaments for increased participation and community engagement.
- Manage marketing assets to promote league products and increase participation
- Work proficiently in all software and database programs used in Adult Leagues including both National TennisLink and NorCal Section league computer programs.
- Host webinars and workshops to provide additional education for LACs, players and captains.
- Managed team registrations, promoting a streamlined process for all participants.
Retail Sales Consultant
AT&T
12.2021 - 03.2022
- Enhanced customer experience by providing tailored product recommendations and exceptional service.
- Developed and maintained in-depth knowledge of product features, benefits, and pricing strategies.
- Oversaw inventory management processes to ensure accurate stock levels and timely replenishment.
- Used a consultative sales approach guiding customers through their options.
- Assisted customers with account overview and provide sales opportunities for new devices and plans
- Travel to local communities to provide up to date sales and deals the company was offering
- Resolved customer complaints promptly, maintaining a positive brand image.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
Auto Parts Delivery Driver
AutoZone
02.2021 - 12.2021
- Delivered automotive parts efficiently to customers and local businesses.
- Managed inventory accuracy during deliveries, ensuring correct part distribution.
- Maintained vehicle cleanliness and organization for optimal delivery performance.
- Collaborated with store staff to streamline order fulfillment processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Implemented route optimization strategies to enhance delivery efficiency.
- Monitored vehicle maintenance needs, coordinating repairs as necessary.
- Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
- Supported inventory management tasks, including loading, unloading, and organizing auto parts in the warehouse.
Security Guard
San Francisco Giants Baseball
03.2017 - 09.2019
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to identify and report suspicious activities or hazards.
- Implemented access control measures to regulate entry and exit of personnel.
- Responded promptly to emergency situations, coordinating with law enforcement as needed.
- Developed and refined security protocols to enhance overall safety measures within the facility.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Intelligence Analyst
United States Army
05.2013 - 12.2016
- Analyzed intelligence data to identify trends and provide actionable insights for mission planning.
- Developed comprehensive reports synthesizing complex information for senior leadership decisions.
- Collaborated with cross-functional teams to coordinate intelligence collection efforts and enhance operational effectiveness.
- Utilized advanced analytical tools to assess threats and vulnerabilities, informing strategic responses.
- Conducted briefings to communicate findings and recommendations, enhancing situational awareness among key stakeholders.
- Mentored junior analysts, promoting skill development and knowledge sharing within the team.
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
- Created useful and timely intelligence products to support field operations.
- Conducted comprehensive risk assessments to support proactive security measures and contingency planning.
- Assist personnel with paperwork for security clearance renewals that were essential for work operations.
Education
Associate of Applied Science - Intelligence Operations Studies
Cochise College
08-2016
Bachelor of Fine Arts - Animation And Visual Effects
Academy of Art University
San Francisco, CA05-2020
Certificate - Fire Technology - Emergency Medical Technician
Fresno City College
Fresno, CA05-2021
Skills
- Team management
- Scheduling expertise
- Teamwork and collaboration
- Attention to detail
- Customer service
- Multitasking
- Reliability
- Team leadership
- Continuous improvement
- Adaptability
Timeline
Adult League Coordinator
USTA Northern California
03.2022 - Current
Retail Sales Consultant
AT&T
12.2021 - 03.2022
Auto Parts Delivery Driver
AutoZone
02.2021 - 12.2021
Security Guard
San Francisco Giants Baseball
03.2017 - 09.2019
Intelligence Analyst
United States Army
05.2013 - 12.2016
Associate of Applied Science - Intelligence Operations Studies
Cochise College
Bachelor of Fine Arts - Animation And Visual Effects
Academy of Art University
Certificate - Fire Technology - Emergency Medical Technician
Fresno City College
Similar Profiles
James GundersenJames Gundersen
Acting Manager of Dispatch & Scheduling at Northern California Power Agency (NCPA)Acting Manager of Dispatch & Scheduling at Northern California Power Agency (NCPA)
Tien Hsing ChangTien Hsing Chang
IT Technical Support Specialist at Swagelok Northern CaliforniaIT Technical Support Specialist at Swagelok Northern California
Vanessa SmithVanessa Smith
Community Manager at Sares Regis Group Of Northern California LLCCommunity Manager at Sares Regis Group Of Northern California LLC
Colin McIntyreColin McIntyre
Freelance Business Consultant at Self EmployedFreelance Business Consultant at Self Employed
Benjamin SouthworthBenjamin Southworth
Volunteer at Community Presbyterian ChurchVolunteer at Community Presbyterian Church