Summary
Overview
Work History
Education
Skills
Additional Information
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MARTIN D. GOLDEN

MARTIN D. GOLDEN

Fraud Investigator. Technology Specialist, Operations Analyst and Leader
Pine Bluff,AR

Summary

Experienced Leader, guiding team members in completing operational and agency goals. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement agency procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

33
33
years of professional experience

Work History

Information Technology Assistant

PINE BLUFF SCHOOL DISTRICT
Pine Bluff , AR
2008.10 - Current
  • Demonstrates leadership skills in managing projects from concept to completion.
  • Demonstrates strong organizational and time management skills while managing multiple projects.
  • Diagnose, troubleshoot, and resolve hardware, software, network, and system problems, and replace defective components when necessary;
  • Plan, coordinate, and implement network security measures to protect data, software, and hardware;
  • Perform data backups and disaster recovery operations;
  • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and configurations;
  • Confer with network users about how to solve existing system problems;
  • Research new technologies by attending seminars, reading trade articles, taking classes, and implementing or recommending the implementation of new technologies;
  • Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system;
  • Maintain an inventory of parts for emergency repairs;
  • Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes;
  • Train staff in computer system usage;
  • Identify and resolve technical issues using variety of diagnostic tools and tactics;
  • Patch software and install new versions to eliminate security problems and protect data;
  • Set up hardware and software in optimal configurations to meet network performance requirements; and
  • Investigate and correct issues with printers, copiers and other peripheral devices.
  • Supervise interns and seasonal (summer) employees. (Dollarway Schools District)

[Note: This position encompasses the Pine Bluff School District as well as the former Dollarway School District.]

Mental Health Counselor

ARKANSAS DEPARTMENT OF CORRECTIONS
PINE BLUFF , AR
2006.08 - 2008.07
  • Maintained confidentiality of records relating to patient's treatment;
  • Assessed clients for risk of suicide attempts;
  • Collected information about clients through interviews, observation, or tests;
  • Counseled clients, individually and in group sessions, to assist them with difficulties overcoming dependencies, adjusting to life, or making changes;
  • Guided clients in the development of skills or strategies for dealing with their problems;
  • Prepared and maintained all required treatment records and reports, and;
  • Established goals and treatment plans through collaborative process with clients utilizing advanced counseling skills, evidenced-based practices and assessments;
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions; and
  • Applied an array of methodologies to assist clients with therapy.

Consultant

MARTIN GOLDEN CONSULTATIONS
WABBASEKA , AR
2004.01 - 2005.08
  • Provided personal security management for high-profile individuals;
  • Rectified all security issues for clients and their families;
  • Hired and supervised security staff;
  • Coordinated daily operational plans;
  • Coordinated air and ground transportation for client;
  • Monitored, troubleshot, and serviced investigative equipment (including CCTV and computer systems);
  • Conducted background investigations of all individuals employed by clients, determining the suitability of employment for all staff members, (security and non-security);
  • Respected and maintained the privacy and confidentiality of the client; and
  • Served as liaison with local law enforcement agencies, as needed.

Regional Sex Offender Coordinator (Probation and Parole Officer)

DEPARTMENT OF COMMUNITY CORRECTIONS
PINE BLUFF , AR
2003.06 - 2006.06
  • Served as the regional coordinator of the specialized-violator population of sex offenders, covering 17 counties along the Delta region of the state. As such, I was tasked with ensuring that supervising officers were managing their individual clients in accordance with state law;
  • Interviewed probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contracts and rehabilitation plans;
  • Administered drug and alcohol tests, including random drug screening of offenders, to verify compliance with substance abuse treatment programs;
  • Recommended remedial action or initiated court action in response to noncompliance with terms of probation or parole;
  • Prepared and maintained case files for each assigned inmate or offender;
  • Conducted pre-hearing and pre-sentencing investigations and testified in court proceedings regarding offenders' backgrounds and recommended sentences and sentencing conditions; and
  • Investigated alleged parole violations using interviews, surveillance, and search and seizure.

Special Agent (Criminal Investigator)

US EPA-OFFICE OF INSPECTOR GENERAL
CHICAGO , IL
1999.08 - 2002.12
  • Fraud Examinations;
  • Inspected evidence and researched allegations to determine accuracy of statements;
  • Investigated criminal activity through combination of document research and interviews;
  • Used undercover operations, surveillance and interrogation to probe administrative, criminal and civil cases;
  • Planned, organized, and directed complex investigations involving fraudulent activities;
  • Investigated criminal conspiracies and highly complex matters involving identity theft, antitrust issues, credit card fraud, and misappropriation of agency funds, among other federal and state law violations;
  • Successfully interviewed hundreds of individuals (victims, witnesses, and suspects);
  • Conducted briefings to agency employees and many outside entities, informing them of the services that my office provides, resulting in referrals to our hotline;
  • Investigated allegations involving USEPA employees, contractors and sub-contractors, chemists and biologists, local and state municipalities, and other federal agencies;
  • Investigated a wide range of allegations covering contract fraud, procurement fraud, mail and wire fraud, false statements, false claims, conspiracy, and antitrust laws;
  • Developed a firm understanding of environmental specific and other federal laws and regulations, to include Clean Air Act (CAA), Clean Water Act CWA), Comprehensive Environmental Response, Compensation and Liability Act (CERCLA-Superfund), National Environmental Policy Act (NEPA), Resource Conservation and Recovery Act (RCRA), Safe Drinking Water Act (SDWA), Sherman Antitrust Act, and Freedom Of Information Act (FOIA);
  • Analyzed and comprehended diverse information and gathered sufficient and relevant evidence to make a prosecutorial recommendation;
  • Obtained and served search and arrest warrants;
  • Testified before grand juries concerning criminal activity investigations;
  • Performed undercover assignments and maintain surveillance, including monitoring authorized wiretaps;
  • Examined records to locate links in chains of evidence or information;
  • Served subpoenas or other official papers;
  • Served as the technical expert in the installation, use, and troubleshooting of electronic investigative equipment, including laptops, cameras, and video and audio recorders; and
  • Instructed others in MS Office Suite and various other software applications

United States Park Ranger-Law Enforcement

US NATIONAL PARK SERVICE
, LA, NC/VA, PA/NJ, & DC
1991.06 - 1999.07
  • Investigated and enforced Louisiana, North Carolina, Pennsylvania, and New Jersey state law, US Code of Federal Regulations (CFR) 33, 36, 46, & 49, and United States Code (USC) 16, 18, & 21, (to include the endangered species act, organized crime, public corruption, civil rights violations, bank robbery, extortion, kidnapping, sexual assault, homicide, and other violations of federal or state statutes);
  • Served as a Protection Ranger (Law Enforcement), possessing and maintaining a Level I Law Enforcement Commission as delegated by 6 USC 1a-6;
  • Identified case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations;
  • Conducted various investigations resulting in the transmittal of reports of different types;
  • Worked closely with local, state, and federal agencies toward a common interest, including the US Attorney's Office, US Forest Service (USFS), US Marshal Service (USMS), Federal Bureau of Investigations (FBI), Drug Enforcement Agency (DEA), Bureau of Alcohol Tobacco and Firearms (ATF), US Environmental Protection Agency (USEPA), and US Probation;
  • Obtained and verified evidence by interviewing and observing suspects and witnesses and analyzing records;
  • Executed search and arrest warrants;
  • Prepared detailed reports of investigation of all significant incidents, especially those involving fatalities, physical victimization, and high-monetary loss;
  • Performed undercover assignments and surveillance, including monitoring authorized wiretaps;
  • Served subpoenas or other official papers;
  • Testified in Magistrate's Court, District Court, and before Grand Juries usually on behalf of the US Government;
  • CPR and Advanced First Aid certified (First Responder);
  • Certified as Security Manager;
  • Utilized the Sig Sauer .45 ACP handgun, the Remington 12-gauge shotgun, and the M-16-A2 rifle in the performance of my official duties;
  • Served as Acting District Ranger in the absence of the District Ranger;
  • Supervised Law Enforcement Rangers;
  • Served as Incident Commander (Team Leader) during many law enforcement, emergency medical, search and rescue/recovery, and firefighting incidents;
  • Fire Management Coordinator;
  • Law Enforcement Training Coordinator; and
  • Criminal Incident Reporting System Coordinator (CIRS).

Education

Bachelor of Science - Criminal Justice, Psychology

University Of Arkansas At Pine Bluff
Pine Bluff, AR

Skills

  • Fraud Investigations
  • Criminal Investigations
  • Civil Investigations
  • Team Oriented
  • Enhanced Computer Skills
  • Analytical Thinker
  • Leader
  • Surveillance and Evidence Gathering
  • Financial Fraud
  • Forensic Financial Analysis
  • Data analysis
  • CFE - Certified Fraud Examiner (Former)
  • Technical Support
  • Desktop support
  • Test new software and hardware prior to deployment.
  • Software diagnosis
  • Researched product and issue resolution tactics to address customer concerns.
  • Application support
  • User credential management
  • Technical issues analysis
  • Staff education and training
  • Network diagnostics
  • PC component diagnostics
  • Streamlined IT support processes for increased efficiency and reduced downtime.
  • Videoconferencing
  • Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
  • Issue troubleshooting

Additional Information

  • Federal Law Enforcement Training Center Criminal Investigator Training Program
  • Inspector General Investigator Training Program
  • White-Collar Crime Training Program
  • Technical Investigative Equipment Training Program
  • Law Enforcement for Land Management Agencies
  • USDOJ Criminal Antitrust Workshop
  • USDOJ Anti-Terrorism Conference
  • USDOT Contract and Procurement Fraud
  • USEPA Project Officer Training
  • Managing Performance and Conduct
  • Introduction to Supervision
  • Equal Opportunity and Workforce
  • Diversity Government Operations Institute
  • Government Operations Institute

Quote

I Don't care that they stole my idea . .I care that they Don't have any of their own
Nikola Tesla

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Information Technology Assistant

PINE BLUFF SCHOOL DISTRICT
2008.10 - Current

Mental Health Counselor

ARKANSAS DEPARTMENT OF CORRECTIONS
2006.08 - 2008.07

Consultant

MARTIN GOLDEN CONSULTATIONS
2004.01 - 2005.08

Regional Sex Offender Coordinator (Probation and Parole Officer)

DEPARTMENT OF COMMUNITY CORRECTIONS
2003.06 - 2006.06

Special Agent (Criminal Investigator)

US EPA-OFFICE OF INSPECTOR GENERAL
1999.08 - 2002.12

United States Park Ranger-Law Enforcement

US NATIONAL PARK SERVICE
1991.06 - 1999.07

Bachelor of Science - Criminal Justice, Psychology

University Of Arkansas At Pine Bluff
MARTIN D. GOLDENFraud Investigator. Technology Specialist, Operations Analyst and Leader