Goldie Whitaker
Pine Bluff,AR
Summary
Dynamic administrative professional with a proven track record at Pine Bluff School District, excelling in customer service and data management. Skilled in Microsoft Excel and file organization, I enhanced workflow efficiency and maintained confidentiality while supporting executive staff. Recognized for fostering positive relationships and improving team performance through effective communication.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Pine Bluff School District
08.1997 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Entering discipline data per students, Accurate records for student attendance and attendance letters. Ensure requisitions and bookkeeping for staff and PTO.
Chart Analyst
Oillab Measurement
04.1981 - 05.1991
- Optimized workflow processes within the Chart Analysis department, resulting in increased efficiency across all functions involved in producing charts.
- Collaborated with cross-functional teams to ensure consistency in data collection and reporting methods.
- Conducted root cause analysis of discrepancies in charts, implementing corrective actions to improve data quality.
- Ensured compliance with relevant regulations by adhering to strict documentation standards during the chart review process.
- Calculation of natural gas wells, and accounting for crude oil.
- Enhanced data accuracy by meticulously reviewing and verifying charts for errors and inconsistencies.
- Trained new Chart Analysts on best practices, improving team performance and cohesion.
- Presented analytical findings to senior leadership in a clear and concise manner, influencing key decisions based on data-driven insights.
Education
No Degree - Business Administration
University Arkansas@Pine Bluff
Pine Bluff, ARCertification - Real Estate
National School of Real Estate
Little Rock, AR05-2000
General Studies
Watson Chapel High School
Pine Bluff, AR05-1977
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- File organization
- Time management
Accomplishments
I have over 300 continuing educational as a board of directors for the Watson Chapel School District. I have achieved as a board member, Outstanding Board Member 2015, Master Board 2016, Pinnacle Achievement award 2021.
Leadership Pine Bluff 2001, BOLSOM Diploma 2003.
Affiliations
- Member of Judah Restoration Worship Center: Loop Area Neighborhood Watch,
Certification
- National School of Real Estate Little Rock AR
Timeline
Administrative Assistant
Pine Bluff School District
08.1997 - Current
Chart Analyst
Oillab Measurement
04.1981 - 05.1991
No Degree - Business Administration
University Arkansas@Pine Bluff
Certification - Real Estate
National School of Real Estate
General Studies
Watson Chapel High School