Martin Duran
Dallas
Summary
Detail-oriented UA Technician with proven skills in quality control and customer interaction. Experienced in multitasking and following strict protocols, ensuring accurate results and efficient operations.
Overview
12
12
years of professional experience
Work History
UA Technician
Recovery MS
Dallas,TX
01.2021 - Current
- Collect urine samples for substance abuse screenings.
- Follow strict chain of custody protocols to ensure accuracy and integrity.
- Prepare samples for laboratory shipment and input date into systems.
- Manage and count supplies daily to ensure the department is fully stocked.
- Assist staff in areas when needed.
- Prepare paperwork for new clients that arrive from SAFPF units.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Collaborated with team to streamline maintenance processes, reducing downtime and improving workflow efficiency.
Shift Lead
Jersey Mike's Subs
Dallas
01.2014 - 01.2021
- Supervised team operations during peak hours to ensure efficient service delivery.
- Trained new employees on food safety protocols and customer service standards.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Coordinated shift schedules to optimize labor resources and meet customer demand.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
Education
Associate of Science - Culinary Arts
El Centro College
Dallas, TX05-2015
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Bilingual
- Quality control
- Customer interaction
Timeline
UA Technician
Recovery MS
01.2021 - Current
Shift Lead
Jersey Mike's Subs
01.2014 - 01.2021
Associate of Science - Culinary Arts
El Centro College