Maria Garcia

ABM Janitorial 1st Shift Supervisor

AMB Janitorial Services

Minnetonka, MN

07.2013 - 09.2023

Managed daily workflow and scheduled staff for adequate coverage.
Scheduled shifts for 1st shift employees based on workload demands.
Delegated tasks to multiple employees while maintaining efficient workplace.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Resolved conflicts among employees in a professional manner.
Coordinated shift workers for inventory receiving, auditing and restocking.
Enforced company policies, answered coworkers' questions and trained new personnel.
Evaluated and assessed personnel to identify potential candidates for promotion.
Maintained cleanliness and organization of the work area to uphold company standards.
Handled escalated customer concerns and emergencies in absence of manager or supervisor.
Conferred with management and subordinates to resolve problems or complaints.
Checked orders for quality and completeness.
Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Fostered a team-oriented environment to increase morale and productivity.
Provided guidance on workplace safety procedures to prevent accidents or injuries.
Managed inventory levels and placed orders to ensure product availability and minimize waste.
Ensured compliance with health and safety regulations to provide a safe workplace.
Created daily reports on workflow progress and submitted to management.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Planned and managed resources to consistently meet production, quality, and cost goals.
Assisted in the recruitment process by screening resumes and interviewing candidates.
Set up and adjusted machines and equipment to produce pre-determined results.
Performed inspections of equipment regularly to detect potential problems before they occur.
Conducted regular team meetings to communicate targets, updates, and gather feedback.
Prepared operations data to produce comprehensive reports to management.
Implemented strategies to increase sales and improve service quality.
Maintained accurate records of attendance, overtime, time-off requests, and other personnel issues.
Scheduled staff shifts, considering peak times and individual availability.
Assisted general manager with operations game plan and company initiatives implementation.
Coached team members to increase productivity and reduce workplace accidents.
Determined budgets, production goals and rates based on company policies and requirements.
Developed strategies to improve team morale and productivity.
Observed and monitored utilization of equipment.
Enforced disciplinary action when appropriate following company guidelines.
Supervised and led employees to maintain productivity and customer service levels.
Identified training needs for 1st shift staff members and developed plans accordingly.
Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
Analyzed data from previous shifts to identify areas of improvement in processes or operations.
Assigned tasks to employees and monitored productivity, performance and task completion.
Identified needs of customers promptly and efficiently.
Organized activities such as team building exercises that encourage collaboration among employees.
Addressed customer complaints in a timely manner.
Supervised and trained 1st shift staff to ensure efficiency and quality of work.
Handled emergency situations with composure and in accordance with company guidelines.
Updated job descriptions according to changes in job duties or responsibilities.
Generated reports on labor costs, production output, and other metrics as needed.
Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
Utilized POS systems efficiently for order processing and inventory management.
Ensured compliance with company policies, safety regulations, and production standards.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Conducted regular meetings with team members to discuss goals, objectives, and new initiatives.
Trained new employees on company policies, operational procedures, and customer service standards.
Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Collaborated with management to set performance goals and evaluate progress.
Planned and developed new operation processes to innovate and stay competitive.
Monitored and maintained equipment to ensure operational efficiency.
Evaluated employee performance, delivering individualized feedback and praise.
Monitored employee performance and provided feedback for improvement.
Assessed reports and adjusted workflows to realign with targets.
Upheld company standards and compliance requirements for operations.
Resolved customer complaints promptly to maintain a high level of satisfaction.
Directed and coordinated production activities, encouraging employees to meet specifications.
Recommended opportunities for growth and advancement to motivate employees.
Delegated tasks to employees and monitored activities and task completion.
Coordinated with other departments regarding resources needed for successful completion of tasks.

Summary

Overview

Work History

ABM Janitorial 1st Shift Supervisor

Education

GED -

Skills

Languages

Timeline

ABM Janitorial 1st Shift Supervisor

GED -

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