Martin Garcia Jr
Program Leader
Pacoima,CA
Summary
Dedicated and mindful Teaching Assistant offers passionate and informed support for students and staff. Experienced interpersonal communicator addresses unique queries within educational settings and accommodates staff curriculum requirements.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Program Leader
THINK Together
3 2023 - Current
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Stayed current on guidelines to maintain compliant program operations.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Teacher's Assistant
Fenton Primary Center Elementary School
08.2022 - 03.2023
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Supported student learning objectives through personalized and small group assistance.
- Mentored and tutored individual students needing additional help.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Film Technician (Temp)
Kofile
08.2021 - 08.2022
- Ensured smooth production processes with meticulous troubleshooting and problem-solving skills.
- Calculated and mixed chemical developer, stop bath and fixer chemicals to develop reels.
- Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
- Managed escalated customer orders to meet aggressive deadlines and special orders.
- Reduced post-production time by assisting editors in locating specific scenes and clips quickly and efficiently.
Mobile Expert/Key Holder
T-Mobile
06.2019 - 08.2021
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Performed in-store product demonstrations at assigned events.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Solutions Specialist
Cricket Wireless Authorized Dealer
11.2018 - 05.2019
- Inspected products to provide quality control to maximize revenue.
- Championed a culture of continuous learning, encouraging team members to seek out new skills and knowledge for personal and professional growth.
- Conducted troubleshooting and diagnostic procedures on customer devices.
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
- Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
Education
Vocational - Optics
American Career College-Los Angeles
Los Angeles, CA 02.2023 - Current
High school diploma or GED - undefined
PUC Lakeview charter high school
Sylmar, CA 08.2011 - 05.2015
Skills
Goal Setting
Critical Thinking
Problem-solving abilities
Data Analysis
Reliability
Classroom Management
Staff Supervision
Organizational Skills
Billing Systems
Billing Systems
Attention to Detail
Problem-Solving
Awards
Platinum Club, 07/01/20, Achieving the highest sales performance and having outstanding growth.
Timeline
Vocational - Optics
American Career College-Los Angeles
02.2023 - Current
Teacher's Assistant
Fenton Primary Center Elementary School
08.2022 - 03.2023
Film Technician (Temp)
Kofile
08.2021 - 08.2022
Mobile Expert/Key Holder
T-Mobile
06.2019 - 08.2021
Solutions Specialist
Cricket Wireless Authorized Dealer
11.2018 - 05.2019
High school diploma or GED - undefined
PUC Lakeview charter high school
08.2011 - 05.2015
Program Leader
THINK Together
3 2023 - Current