Martin Gonzalez
Yakima
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Little Treez ,LLC
12.2017 - 02.2024
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Lead Janitor
KBS Cleaning Service
11.2018 - 04.2019
- Improved overall cleanliness with the implementation of effective cleaning procedures and use of high-quality products.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Performed custodial duties to maintain area in clean and habitable condition.
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Increased customer satisfaction rates by addressing their concerns promptly and taking corrective actions where necessary.
Gym Staff
Planet Fitness
12.2017 - 06.2018
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Conducted locker room tours and provided information and directions.
- Collected payments and issued locker room passes.
- Answered phones, issued equipment and completed guest check-in.
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
Floor Technician
Quality Floor Services
06.2016 - 06.2017
- Vacuumed, buffed and waxed floors without causing disruptions to the businesses.
- Mixed cleaning supplies to maximize cleaning efficiency and decrease supply costs.
- Kept business entrances clean, tidy and professional in appearance
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors
- Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
- Followed company uniform, performance and security policies with every job.
- Responded promptly to requests to clean and sanitize areas after accidents
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures
Doorman / Bouncer
Martinez Sports Bar
12.2013 - 02.2015
- Verified IDs for legal age prior to admission into premises.
- Investigated disturbances and used proportional and strategic responses to handle different types of issues.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Protected company assets against theft or damage by conducting frequent building and grounds patrols
Education
GED -
Heritage University
06.2011
Skills
- Staff Development
- Strategic Planning
- Emergency Response
- Money Handling
- Professional and Courteous
- Team Leadership
Languages
Spanish
Native or Bilingual
Timeline
Lead Janitor
KBS Cleaning Service
11.2018 - 04.2019
Assistant Manager
Little Treez ,LLC
12.2017 - 02.2024
Gym Staff
Planet Fitness
12.2017 - 06.2018
Floor Technician
Quality Floor Services
06.2016 - 06.2017
Doorman / Bouncer
Martinez Sports Bar
12.2013 - 02.2015
GED -
Heritage University