I am a dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.
Overview
16
16
years of professional experience
Work History
Store Manager
Fast Lane Discount Tobacco
06.2015 - Current
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assisted with hiring, training and mentoring new staff members.
Managed inventory control, cash control, and store opening and closing procedures.
Completed point of sale opening and closing procedures.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Store Manager
Dollar General
08.2008 - 02.2015
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Education
High School Diploma -
Magoffin County High School
Salyersville, KY
No Degree - Law Enforcement
Prestonsburg Community College
05.1998
Skills
Customer Service
Problem-Solving
Customer Relations
Cash Management
Retail Inventory Management
POS Systems
Documentation And Reporting
Bank deposit procedures
Financial operations management
Mathematical Aptitude
Inventory Tracking and Management
Multitasking and Organization
Timeline
Store Manager
Fast Lane Discount Tobacco
06.2015 - Current
Store Manager
Dollar General
08.2008 - 02.2015
High School Diploma -
Magoffin County High School
No Degree - Law Enforcement
Prestonsburg Community College
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