Martin Kennington

Liberty Hill,SC

Summary

Adept at technical and product troubleshooting, I excelled at AkzoNobel as a Sales/Technical Support Representative, significantly enhancing customer satisfaction through expert remote support and effective problem-solving. My professionalism and ability to convey complex solutions clearly demonstrate my strong communication skills and technical proficiency.

Overview

years of professional experience

Work History

Sales/Technical Support Representative

AkzoNobel

08.1982 - 11.2024

Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Delivered exceptional customer service by quickly addressing concerns and providing clear, concise explanations of technical solutions.

Education

High School Diploma -

Andrew Jackson High School, Kershaw, SC

01-1982

Skills

Technical troubleshooting
Technical support

Product troubleshooting
Remote support

Interests

I am a very avid fisherman I love the outdoors I am eager to work with kids and help them develop a love for the outdoors

I also have thoroughly enjoyed deer hunting over the years

I enjoy helping others and giving back to the community
I am very good at solving problems
I have a way of making things happen quickly

Timeline

Sales/Technical Support Representative - AkzoNobel

08.1982 - 11.2024

Andrew Jackson High School - High School Diploma,