MARTIN MONEGRO
Ridgewood,NY
Summary
Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with alertness, compassion and concern. Continually followed procedures to maintain safety, documentation and meet legal requirements.
Overview
8
8
years of professional experience
Work History
Police Officer
New York City Police Department
04.2022 - Current
- Answered emergency calls for help from citizens and business owners.
- Recorded facts to prepare reports documenting incidents and activities.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
Lead Barista
7 Grams Caffe
10.2019 - 04.2022
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Sales associate/ Café manager
Solfire
11.2017 - 06.2019
- Ordering of all product and supplies, maintaining inventory, monitoring pricing, communicating with vendors
- Training employees on drinks preparation and proper use of coffee equipment
- Ensure all cafe areas are clean and tidy
- Deliver excellent customer service with floor sales and assist customers with purchases
- Assists in the distribution of weekly shipments and maintains a clean and organized storage room
Blessings Café, Barista
06.2017 - 12.2017
- Utilize knowledge of coffee drink combinations to prepare highly-specific coffee drinks; stock work stations; maintain sanitary and tidy work area
- Solid background in calibrating shot sizes in a correct manner and setting up blend machinery to reproduce shots effectively
- Well versed in frothing and steaming milk in appropriate ways to make good quality blends
- Greet all customers with fast, friendly, personalized service and develops a report with our customers by learning their names, favorite drinks and food items.
My Sweet and Only Café, Barista
11.2015 - 06.2017
- Maintains the highest quality, consistent product standards
- Answers customer questions regarding coffee blends, preparation, and product freshness
- Continues to learn and educate on whole bean knowledge, coffee blends, tea products, bakery items, coffee brewing, and blended products
- Assists in the distribution of weekly shipments and maintains a clean and organized storage room
- Knowledge of sourcing, roasting, extraction, milk temperatures and different brewing methods
- Adding artistic designs to the top of a latte
Education
Associate of Science - Criminal Justice
LaGuardia Community College of The City University of New York
Long Island City, NY12.2019
No Degree - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NYSkills
- Patrol Procedures
- Report Writing
- Conflict Resolution Tactics
- Complex Problem-Solving
- Judgment and Decision-Making
- Cpr/First Aid Certified
Languages
Spanish
Native or Bilingual
Timeline
Police Officer
New York City Police Department
04.2022 - Current
Lead Barista
7 Grams Caffe
10.2019 - 04.2022
Sales associate/ Café manager
Solfire
11.2017 - 06.2019
Blessings Café, Barista
06.2017 - 12.2017
My Sweet and Only Café, Barista
11.2015 - 06.2017
Associate of Science - Criminal Justice
LaGuardia Community College of The City University of New York
No Degree - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
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