Summary
Overview
Work History
Education
Skills
Languages
Timeline
Martin Ortiz

Martin Ortiz

IT
Norridge,IL

Summary

Dynamic IT professional with strong communication skills and a continuous learning mindset, experienced at Liberty Bank for Savings. Successfully enhanced operational efficiency through troubleshooting and system testing, while promoting bank products to elevate customer engagement. Proficient in hardware installation and mobile application development, fostering team collaboration to achieve results.

Overview

2
2
years of professional experience

Work History

IT Intern

Liberty Bank for Savings
06.2024 - Current
  • Assisted in troubleshooting hardware and software issues to enhance operational efficiency.
  • Supported IT team in managing user accounts and permissions within Active Directory.
  • Conducted research on emerging technologies to recommend improvements for existing systems.
  • Participated in system testing and quality assurance processes to ensure reliability of applications.

Teller

Liberty Bank for Savings
06.2023 - 06.2024
  • Processed customer transactions efficiently, ensuring accuracy and adherence to banking policies.
  • Assisted customers with account inquiries, providing timely information and problem resolution.
  • Maintained cash drawer, balancing funds and reconciling discrepancies daily.
  • Promoted bank products and services, enhancing customer awareness and engagement.

Education

Bachelor of Science - Computer Science

Northeastern Illinois University, Chicago, IL
12-2024
  • Dean's List Fall 2023-2024
  • 3.5 GPA
  • cum laude graduate

Skills

  • Strong communication skills
  • Hardware installation
  • Mobile application development
  • Continuous learning mindset
  • Team collaboration

Languages

Spanish
Native or Bilingual

Timeline

IT Intern - Liberty Bank for Savings
06.2024 - Current
Teller - Liberty Bank for Savings
06.2023 - 06.2024
Northeastern Illinois University - Bachelor of Science, Computer Science

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