Martin Ortiz
White Plains
Summary
Results-driven Area Operations Manager with a track record in performance analysis and operational efficiency. Proven ability to enhance productivity, mentor staff, and improve customer retention through strategic process improvements.
Overview
36
36
years of professional experience
Work History
Area Operation Manager
KBS
NYC & Long Island
03.2014 - 04.2026
- Oversee daily operations, ensuring compliance with safety and quality standards.
- Optimize workflows to enhance team productivity and operational efficiency.
- Mentor staff, fostering professional development and enhancing team performance.
- Implement process improvements that increase service delivery effectiveness.
- Customer visitations
- Budgets and payroll
Area Manaager
ABM Janitorial Services
NYC
09.2008 - 03.2014
- Oversaw daily operations of multiple sites, ensuring compliance with safety and quality standards.
- Developed training programs to enhance staff performance and maintain service excellence.
- Implemented cost-saving measures through efficient resource allocation and process optimization.
- Conducted regular audits to assess operational efficiency and identify areas for improvement.
- Payroll , supplies, repairs
- Customer audits
ARea Manager
Control Building Services
NY And NJ
07.1990 - 06.2008
- Led regional operations, ensuring high standards of service delivery and customer satisfaction.
- Developed and implemented strategic plans to optimize resource allocation across multiple sites.
- Mentored team leaders, fostering professional growth and enhancing operational efficiency.
- Analyzed performance metrics to identify areas for improvement and drive process enhancements.
- Responsible for Payroll, supplies, repairs
- start ups, over night crews
Education
High School Diploma -
Mexico Technique #3
Atlixco PuebloSkills
- Performance analysis
- Excellent interpersonal skills
- Operational efficiency
- Standard operating procedures
- Budget review
- Supply review
- Union experience
- Customer Retention
Languages
Spanish
Native or Bilingual
Timeline
Area Operation Manager
KBS
03.2014 - 04.2026
Area Manaager
ABM Janitorial Services
09.2008 - 03.2014
ARea Manager
Control Building Services
07.1990 - 06.2008
High School Diploma -
Mexico Technique #3