Overview
Work History
Education
Skills
Languages
Written Work
Timeline
Generic

Martín Oti Figueroa

Dayton,OH

Overview

2
2
years of professional experience

Work History

Ticket Office Intern

UD Athletics
Dayton, OH
08.2023 - Current
  • Supported all ticketed, revenue generating university sports
  • Assumed responsibility as primary contact for women's basketball games
  • Offered assistance to customers using mobile tickets for basketball events
  • Provided support at the entrance of Player Guest comp tickets
  • Generated over $2000 in revenue from gameday ticket sales
  • Managed and resolved ticketholder inconveniences at Connor Lobby in UD Arena
  • Delivered top-notch support to customers navigating the TicketMaster website

Equipment Manager

UD Athletics
Dayton, OH
08.2022 - Current
  • Operated an industrial washing and drying machine to launder uniforms
  • Maintained accurate inventory records for items distributed to team members
  • Packed and distributed game uniforms for road trips and home games.
  • Ensured proper organization and preparation of locker rooms prior to team games
  • Supported 7 university teams
  • Investigated equipment functionality through inspections.
  • Coordinated receiving new and repaired equipment.

Sports Management Assistant Internship

Dayton Dragons
Dayton, OH
02.2023 - 10.2023
  • Demonstrated expertise in conducting more than 25 pre-game VIP tours
  • Generated over $2000 in sales by selling 50/50 Raffle tickets
  • Ensured the seamless preparation of premium areas
  • Staffed at Dragons Den Team Store
  • Aided customers at the Customer Service Booth in Guest Services
  • Dedicatedly worked on various tasks for a total of 60+ office hours
  • Played a key role in the coordination of sponsor events planning.
  • Created a safe and enjoyable atmosphere in the Kids Zone
  • Included gear distribution as part of the role in the Dragons' Lair
  • Utilized Photoshop to design personalized Playball! flyers for VIPs

Operations and Equipment Internship

FBPUR
San Juan, PR
05.2022 - 07.2022
  • Aided the equipment manager in effectively organizing gear for 2 teams
  • Updated inventory chart upon distribution and reception of gear
  • Managed court and seating arrangements for FIBA World Cup Qualifier
  • Distributed 600 flyers to promote Puerto Rico vs USA game

Education

in Process - Sports Management

University of Dayton
Dayton, OH

Some College (No Degree) - Accounting

Universidad De Puerto Rico
Rio Piedras

Skills

  • Fast Learner
  • Work in Fast-Pace Environment
  • Ticket Sales
  • Unsurpassed Customer Service
  • Teamwork and Collaboration
  • Self-Motivated
  • Cash Handling
  • Basic Computer Skills
  • Problem-Solving

Languages

Spanish
Native/ Bilingual
English
Full Professional

Written Work

  • Flyer News (Jan. 2023 - May 2023): Wrote 3 sports articles for the Flyer News. Conducted research and passed on information to other writers. Met early deadlines.
  • LaGuerraDelBSN (May 2023 - July 2023): Wrote post-game recaps for the Baloncesto Superior Nacional. Kept up with team and individual stats to plug into stories. Met early deadlines.

Timeline

Ticket Office Intern

UD Athletics
08.2023 - Current

Sports Management Assistant Internship

Dayton Dragons
02.2023 - 10.2023

Equipment Manager

UD Athletics
08.2022 - Current

Operations and Equipment Internship

FBPUR
05.2022 - 07.2022

in Process - Sports Management

University of Dayton

Some College (No Degree) - Accounting

Universidad De Puerto Rico

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Martín Oti Figueroa