Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Sarina Barnes

Fresno,CA

Summary

I am a hardworking team player and leader that is experienced and has acquired many skills. Eager to contribute and grow within the company.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Ticket Seller/ Box office

ACM GLobal
05.2024 - 12.2024
  • Provided ticket sales for upcoming events
  • Escorting customers to their area of seating
  • Cashier
  • Provide accurate answers concerning events, tickets, and schedules of upcoming events in person or on the telephone
  • Performed administrative tasks in a fast-paced work environment, utilizing computer systems to manage data and correspondence

Customer service

Kids Empire
10.2023 - 05.2024
  • Greet customers and making them feel comfortable in the ambiance of the company
  • Provide rules and a liability waiver before admission process
  • Receiving payments and keeping track of all cash and credit transactions
  • Organized and managed party reservation bookings, maintaining accurate records in a structured binder system for seamless event coordination and communication with other employees
  • Awarded for exceeding sales targets and reviews, ranking as the top-performing team member in the workplace

Team member

Round Table Pizza, Inc
08.2023 - 11.2023
  • Operated cash register efficiently, handling transactions, processing discounts, and managing reward program enrollments to enhance customer satisfaction
  • Applied discounts and promotions with company policies and enhancing customer loyalty
  • Managed customers orders across various channels, including in-person, online, phone, and third-party platforms like Door dash, Grubhub, and Uber Eats
  • Bussed tables and maintained a clean and organized dining area, contributing to a welcoming environment for guests
  • Monitored inventory levels and communicated with the team to ensure prompt restocking of supplies
  • Trained new employees in POS systems, order processing and customer service protocols to ensure smooth onboarding and team consistency
  • Reconciled daily cash registers, ensuring accurate financial records and reporting discrepancies to management

BANQUET SERVICES

Savemart Center
09.2022 - 08.2023
  • Coordinated event setup, arrangements, décor, and equipment preparation
  • Managed food preparation and ensured all items met quality and presentation standards
  • Coordinated with vendors and event staff to streamline catering logistics
  • Provided exceptional guest service, addressing questions and special requests

Education

Fresno City college - Law in Finance

Fresno City college
12.2024

Merced OFFICE OF EDUCATION - Accounting Occupation

Merced OFFICE OF EDUCATION
09.2022

Skills

  • Skilled in utilizing financial software
  • Organized
  • Cash handling
  • Sales
  • Customer service
  • Fast learner
  • Works well in a fast paced and stressful environment
  • Detail oriented
  • Strategic

Accomplishments

Earned top recognition in a team sales challenge by achieving the highest play card sales, as part of a supervisor-designed activity, and was rewarded for outstanding performance.

Certification

Customer service module

Microsoft Word Specialist

Microsoft Excel Specialist

Accounting Occupations certification


Timeline

Ticket Seller/ Box office

ACM GLobal
05.2024 - 12.2024

Customer service

Kids Empire
10.2023 - 05.2024

Team member

Round Table Pizza, Inc
08.2023 - 11.2023

BANQUET SERVICES

Savemart Center
09.2022 - 08.2023

Fresno City college - Law in Finance

Fresno City college

Merced OFFICE OF EDUCATION - Accounting Occupation

Merced OFFICE OF EDUCATION

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Sarina Barnes