Martin Perez
San Juan
Summary
Martin Perez III. 18-years old. High school Diploma/ Phlebotomy Technician Certificate.
Caring, sensitive person. Patient/ costumer care and uphold them with the highest priority. Quick learner and adapt to different environments quickly. Well spoken, Bi-lingual. A team member, very friendly and diverse. Patient and understanding. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
Certification
Work History
Front Desk Receptionist
Holiday Inn - Medical Center
2023.07 - 2023.10
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Entered and updated sensitive customer information during check-ins and room changes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgement and critical thinking skills.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Teacher's Assistant
LBJ Middle School
2023.06 - 2023.06
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
- Supervised residential and day treatment children during class and on field trips.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Completed daily reports on attendance and disciplinary performance.
Education
High School Diploma -
Psja Thomas Jefferson T-Stem Early College High School
Pharr, TX06.2023
Certification - Phlebotomy Technician
RGV Careers An Intitute For Higher Learning
Pharr, TX06.2023
Skills
- Negotiation
- Claim Handling
- Microsoft Dynamics
- Technical Support
- Sorting and Labeling
- Administrative Skills
- Process Payments
- Speaking
- Keenness
- Microsoft Excel
- Conflict Management
- Setting Reservations
- Monitoring
- Mail Sorting
Certification
- PT - Phlebotomy Technician
Timeline
Front Desk Receptionist
Holiday Inn - Medical Center
2023.07 - 2023.10
Teacher's Assistant
LBJ Middle School
2023.06 - 2023.06
High School Diploma -
Psja Thomas Jefferson T-Stem Early College High School
Certification - Phlebotomy Technician
RGV Careers An Intitute For Higher Learning
- PT - Phlebotomy Technician
Similar Profiles
Martha Leslie BeeryMartha Leslie Beery
Front Desk Agent at Holiday Inn West Medical CenterFront Desk Agent at Holiday Inn West Medical Center
Alison PollanAlison Pollan
Assistant General Manager at Holiday Inn Express-Medical CenterAssistant General Manager at Holiday Inn Express-Medical Center
Julia DereniwskyJulia Dereniwsky
Large Animal Student Assistant at Medical CenterLarge Animal Student Assistant at Medical Center